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25 days ago
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Customer Communications Manager


Stopgap
Salary: £35000 per annum + benefits
Location: London
Job type: Permanent
Business sector: B2C
Contact: Christine Ebeling Long
Sector: FMCG, Health & Beauty
Category: Direct Marketing Jobs, Ecommerce Marketing Jobs, Marketing Communications Jobs, Digital Marketing Jobs
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We are looking for a digital, email and direct marketing specialist to work for this skin health brand

Customer Communications Manager - FMCG - £35,000 - London

THE COMPANY
Our client is part of a joint venture between two internationally renowned companies covering FMCG & Skincare. They are focused on science-based solutions for skin health through innovation and expertise.

THE ROLE
This is a new and challenging role for a Customer Communications Manager. Responsibilities include:
- assuming the position of 'customer champion' responsible for direct communications for UK and EU markets
- monitoring communications in order to grow the active database and ensure customers are marketed to according to best practices
- assisting the Head of Customer Marketing with annual comms plans, testing strategies and all aspects of customer marketing.

YOU
To be considered for this Customer Communications Manager role you will need:
- experience developing robust and informative customer communications via effective email (ideally using Dotmailer) and direct mail
- understanding of call centre liaison including cancel/save strategy implementation would be useful
- experience of Magento platform would be an advantage
- experience of monitoring and reporting on campaign metrics, including knowledge of Google Analytics

Apply now for this fantastic direct communications opportunity.

Customer Communications Manager - FMCG - £35,000 - London

If this role isn't what you're looking for, don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity. Marketing Recruitment - The Stopgap Way.

We are looking for a digital, email and direct marketing specialist to work for this skin health brand

Customer Communications Manager - FMCG - £35,000 - London

THE COMPANY
Our client is part of a joint venture between two internationally renowned companies covering FMCG & Skincare. They are focused on science-based solutions for skin health through innovation and expertise.

THE ROLE
This is a new and challenging role for a Customer Communications Manager. Responsibilities include:
- assuming the position of 'customer champion' responsible for direct communications for UK and EU markets
- monitoring communications in order to grow the active database and ensure customers are marketed to according to best practices
- assisting the Head of Customer Marketing with annual comms plans, testing strategies and all aspects of customer marketing.

YOU
To be considered for this Customer Communications Manager role you will need:
- experience developing robust and informative customer communications via effective email (ideally using Dotmailer) and direct mail
- understanding of call centre liaison including cancel/save strategy implementation would be useful
- experience of Magento platform would be an advantage
- experience of monitoring and reporting on campaign metrics, including knowledge of Google Analytics

Apply now for this fantastic direct communications opportunity.

Customer Communications Manager - FMCG - £35,000 - London

If this role isn't what you're looking for, don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity. Marketing Recruitment - The Stopgap Way.

Apply

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