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12 months ago
Salary: £35000 per annum + benefits
Location: London
Job type: Permanent
Business sector: B2C
Contact: Christine Ebeling Long
Sector: FMCG, Health & Beauty
Category: Direct Marketing Jobs, Ecommerce Marketing Jobs, Marketing Communications Jobs, Digital Marketing Jobs

We are looking for a digital, email and direct marketing specialist to work for this skin health brand

Customer Communications Manager - FMCG - £35,000 - London

Our client is part of a joint venture between two internationally renowned companies covering FMCG & Skincare. They are focused on science-based solutions for skin health through innovation and expertise.

This is a new and challenging role for a Customer Communications Manager. Responsibilities include:
- assuming the position of 'customer champion' responsible for direct communications for UK and EU markets
- monitoring communications in order to grow the active database and ensure customers are marketed to according to best practices
- assisting the Head of Customer Marketing with annual comms plans, testing strategies and all aspects of customer marketing.

To be considered for this Customer Communications Manager role you will need:
- experience developing robust and informative customer communications via effective email (ideally using Dotmailer) and direct mail
- understanding of call centre liaison including cancel/save strategy implementation would be useful
- experience of Magento platform would be an advantage
- experience of monitoring and reporting on campaign metrics, including knowledge of Google Analytics

Apply now for this fantastic direct communications opportunity.

Customer Communications Manager - FMCG - £35,000 - London

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