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4 months ago
Enlight Consulting
Salary: £50-£60,000 + benefits
Location: London, South East, Bedfordshire, Milton Keynes, Surrey
Job type: Permanent
Employment Type: All
Contact: Ginny Legg
Sector: Retail, B2C, Social Media, Market Research Agency, Consumer Goods
Category: Market Analyst Jobs, Market Research Jobs, Online Marketing Jobs, Research and Analytics Jobs, Analysis Jobs

This Customer Insight Manager role is a great opportunity for an experienced research or Insight manager to work in highly motivated, customer centric and innovative company in central London.

THE COMPANY – This is a technologically creative and forward-thinking company have a diverse range of online and offline products and services matched with a historic and global presence across the market. They continue to grow from strength to strength. They are leaders in their market and so one of the ways they maintain this is by being engaged and committed to investing in innovation, technology and development of new practices and ways of working.

THE VACANCY – You will be part of a fully integrated and multidisciplinary team made up of three Research and Insight Managers plus other Strategy, Brand and Customer Experience Managers. As an experienced research & Insight expert this role will play pivotal role in helping the business build and deliver it’s extensive customer experience initiatives. The team already has great reputation and buy-in for the research and insight through-out the company, UK and worldwide.

They are looking for someone who is confident and experience at managing and designing both ad hoc and continuous quantitative market research and some exposure to project managing qualitative research. The role will entail project management and insight delivery of areas including brand tracking, customer experience, employee satisfaction, communication research and whole range of other ad hoc customer and consumer insight programs to cover the online and mobile aspects of the business, as well as other product, service and retails focused projects.

What’s vital to this team and company culture is that you love collaborating, don’t get phased by presenting, don’t mind being challenged and challenging others’ ideas. You’ll also need to show can engage and persuade other through strong rapport building and some good commonsense relationship building approaches. 

YOUR EXPERIENCE:

  • An established background in managing ad hoc quantitative market research
  • Some experience managing qualitative research would be ideal but not essential.
  • Experience in client side or agency experience in leisure, retail, consumer, gaming, media, technology or finance or related sectors
  • Experience presenting insight recommendation and exposure to influencing senior stakeholders.
  • You live in the UK, already have legal right to work here and some experience of working with UK markets/clients. 

JOB VACANCY  – Customer Insight manager / Research Manager / Insight manager  /  Senior Research Analyst  / Research & Insight Manager  

LOCATION –  Central London / North London / Bedfordshire / Surrey /  East London / Buckinghamshire /

SALARY – £50,000 - £60,000 basic

BENEFITS – bonus, sharesave, travel loans, pension, life assurance, healthcare + company discounts

If you are interested please apply or contact:

Enlight Resource Consulting Ltd-enlightconsulting.co.uk 

 

 

 

 



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