Customer Service Advisor - Near Norwich - £16k - CV SCREEN LTD
This job expired on 26-09-2012
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A Customer Service Advisor is required to work for an insurance company based just outside of Norwich.
The salary for the role is paying up to £16,000 per annum.
The postholder will be required to:
Review and advise upon customer general insurance requirements
Identify and initiate cross-selling opportunities and activities to new and existing customers
Develop and sustain effective working relationships with customers
Produce correspondence to required timeframes and quality standards
Perform other duties as assigned by Agent / Senior Agent
Key skills –
Previous experience in a telephone based Customer Service role is preferred
Be able to communicate effectively, both written and verbal. This may include writing to customers such as post call letters
Be able to problem solve, use own initiative and judgement
Demonstrate attributes of honesty, integrity, due skill, care and diligence
Possess good IT skills to use Word documents and specific Mutual systems for example, iFaces, iAchieve and TRACE
Customer Service – Insurance – Norwich –
To Apply –
Please contact Katie Loudon on