Customer Service Advisor - Near Norwich - £16k - CV SCREEN LTD

This job expired on 26-09-2012

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A Customer Service Advisor is required to work for an insurance company based just outside of Norwich.

The salary for the role is paying up to £16,000 per annum.

The postholder will be required to:

Review and advise upon customer general insurance requirements

Identify and initiate cross-selling opportunities and activities to new and existing customers

Develop and sustain effective working relationships with customers

Produce correspondence to required timeframes and quality standards

Perform other duties as assigned by Agent / Senior Agent

Key skills –

Previous experience in a telephone based Customer Service role is preferred

Be able to communicate effectively, both written and verbal. This may include writing to customers such as post call letters

Be able to problem solve, use own initiative and judgement

Demonstrate attributes of honesty, integrity, due skill, care and diligence

Possess good IT skills to use Word documents and specific Mutual systems for example, iFaces, iAchieve and TRACE

Keywords –

Customer Service – Insurance – Norwich –

Salary –

£16k

Location –

Norwich

To Apply –

Please contact Katie Loudon on