11 months ago
This rapidly-growing digital marketing agency is seeking a Digital Account Manager for a client-facing role working across a variety of industries, as well as planning and implementing the right mix of digital marketing solutions for clients.
The role requires an enthusiastic, personable and professional individual that has a great deal of confidence to work with clients, pitching new ideas and leading both informal conversations through to formal presentations.
This is an exciting and varied role in a rapidly growing company, perfect for someone with tenacious approach and ready to grow in a role with advancement opportunity.
What's involved in the job?
- Driving and customising your client's digital marketing strategy to meet their goals and objectives
- Account management of clients across many forms of digital marketing including SEO, PPC, social media and more
- Proactive client liaison at all levels, including emails, phone calls, project management systems and face to face meetings
- Taking responsibility and driving the digital strategy for your clients' accounts
- Solving a range of business and digital marketing problems, always providing a solution that is to the needs of the client or situation
- Leading internal and external teams to provide digital services for clients, and ensuring every deliverable or communication goes out at your client's standard
- Running effective and informative meetings to the needs of the client.
- Identifying new business opportunities with existing clients and developing a solution to their needs
- Coordinating projects and tasks including project managing timelines and deliverable by working with internal and external teams
- Analysing digital performance data and translating it into digestible insights and actionable recommendations
- Reporting on client metrics and providing continued support to the team you work with across reporting, insights and documentation
- Providing input and developing new digital marketing product and service strategies
- Living and breathing digital marketing
What are they looking for in an applicant?
- Exceptional client service and a willingness to exceed expectations
- Confidence in the delivery of client service
- A natural rapport builder
- A problem solver & strategic thinker
- Experience in delivering successful projects
- A 'can-do' attitude
- Ability to be level-headed when dealing with complex situations
- A proven passion for digital
How to Apply
To be considered for the role, it is vital that you submit a customised application clearly outlining how you can provide solutions for a client and are driven to exceed expectations.
All experienced digital marketers and accounts managers/executives, as well as recent graduates and industry newcomers are welcome to apply.
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