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about 1 year ago
Salary: £80000 - £100000 per annum
Location: London
Job type: Permanent
Business sector: B2C
Contact: Caroline Hawker
Sector: FMCG, Retail
Category: CRM Jobs, Research and Analytics Jobs

Experience in growing loyalty and driving sales for a large consumer brand? if so this role as this Head of CRM could be for you!

Head of CRM - Retail - £80,000-£100,000 - London

This leading UK high street retailer is a values based business with a head office in London and offer great career opportunities for candidates looking to be at the cutting edge of marketing.

As Head of CRM you will be develop and executing this retail brand 's one to one multi-channel customer communication and engagement strategy to grow loyalty and drive sales

You tasks will include:
- Leading the development of a customer centric, data driven and creative CRM strategy to deepen customer engagement and drive long term customer life time value
Efficiently acquiring and retaining customers through personalised, multi-channel marketing strategies delivering the right messages and content at the right time - direct mail, email, SMS, at till etc.
− Developing, lead and executing the annual campaign plan in collaboration with other teams, and external agencies to deliver the budgeted customer and business results

To be successful in this Head of CRM role you will be using the following skills:
CRM experience, in a large organisation with millions of customers, thousands of products, and a number of P&L owners all marketing to the same customer base
− Τechnical knowledge of CRM and analytical systems
Team management and leadership skills
Cross functional working, collaboration and influencing
Technical knowledge and experience of CRM

If this sounds like you, then don't delay APPLY NOW! All applications will get a response.

Head of CRM - Retail - £80,000-£100,000 - London

If this role isn't what you're looking for, don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity. Marketing Recruitment - The Stopgap Way.

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