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Marketing Executive (Loyalty and Retention)


Cass Art
Salary band: £25k - £30k
Location: London, North London
Job type: Permanent
Sector: Retail
Category: CRM Jobs
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Cass Art is an expanding omni- channel business which currently has 12 shops in the UK as well as a fully transactional website which ships to customers internationally. We believe in creative activities for all. We are dedicated to promoting these activities for the benefit of everyone. Cass Art has a loyal and extensive customer base: professional artists, designers, students, families, hobbyists and beginner. All are attracted to our comprehensive range of materials, the brand’s passion in promoting creativity as well as our knowledgeable staff, many of whom are artists themselves.

As Marketing Executive (Loyalty and Retention) you will be responsible for managing, developing and executing all customer activation and retention strategies, including the Cass Art Rewards and Student loyalty programmes. Working with the Customer Engagement team you will be creating and continuously reviewing CRM strategies which drive lead conversion, customer retention and loyalty, and overall growth of the business.

With three years’ experience of CRM and data marketing in a B2C retail environment, you will have a strong background in creating and managing re-engagement and retention strategies. Practical hands-on approach to working in a fast-paced retail environment

Key to success in this role will be a combination of strong analytical skills and creative flair to create relevant and engaging campaigns to drive customer loyalty at Cass Art.

Along with our company pension scheme and a generous staff discount we  offer product training to everyone in our teams. As a growing retailer we have career progression opportunities throughout the business.As  a  truly unique place to work within the High Street we provide many new opportunities for development and career progression

LET’S FILL THIS TOWN WITH ARTISTS

 

Cass Art is an expanding omni- channel business which currently has 12 shops in the UK as well as a fully transactional website which ships to customers internationally. We believe in creative activities for all. We are dedicated to promoting these activities for the benefit of everyone. Cass Art has a loyal and extensive customer base: professional artists, designers, students, families, hobbyists and beginner. All are attracted to our comprehensive range of materials, the brand’s passion in promoting creativity as well as our knowledgeable staff, many of whom are artists themselves.

As Marketing Executive (Loyalty and Retention) you will be responsible for managing, developing and executing all customer activation and retention strategies, including the Cass Art Rewards and Student loyalty programmes. Working with the Customer Engagement team you will be creating and continuously reviewing CRM strategies which drive lead conversion, customer retention and loyalty, and overall growth of the business.

With three years’ experience of CRM and data marketing in a B2C retail environment, you will have a strong background in creating and managing re-engagement and retention strategies. Practical hands-on approach to working in a fast-paced retail environment

Key to success in this role will be a combination of strong analytical skills and creative flair to create relevant and engaging campaigns to drive customer loyalty at Cass Art.

Along with our company pension scheme and a generous staff discount we  offer product training to everyone in our teams. As a growing retailer we have career progression opportunities throughout the business.As  a  truly unique place to work within the High Street we provide many new opportunities for development and career progression

LET’S FILL THIS TOWN WITH ARTISTS

 

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