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about 1 year ago
Veritas Partnership
Salary: £60000 - £65000 Per Annum + Benefits
Location: London, West London
Job type: Permanent
Business sector: B2B
Contact: Claire Norton
Sector: FMCG, Retail, B2C, Online/Internet, Client Side / In-house
Category: Direct Marketing Jobs, Online Marketing Jobs, CRM Jobs, Campaign Management Jobs, Email Marketing Jobs
Job Title: Marketing Manager : Loyalty/CRM EMEA
Location: West London
Package: c£62,000 + benefits

The Company:
We are one of the biggest brands on Facebook, and indeed the world, and are an instantly recognised, international retail organisation with over 17,000 locations across the globe. We are celebrating our 45th birthday this year and have enjoyed enviable retail growth in the 16 years since we have been in the UK with over 800 stores and more to come. With a fantastically loyal customer base over 40% of the UK population visit our stores every month!
The Opportunity:
This is an outstanding opportunity for an interim Marketing Manager, Loyalty across Europe, particularly France, Switzerland and Austria

• Key driver of retention activity insight sharing for Central Europe
• Work with Senior Manager to support the development of an EMEA retention plan
• EMEA wide owner of retention projects to ensure best practice is achieved across the region
• Responsible for the locally relevant adaptation of retention plans across all channels (in-store/OOS/email/inbox etc.) in Central Europe
• EMEA wide owner of a cross functional team for a variety of new IT developments to drive retention forward
• Day to day cross functional management of retention activities
• Support Senior Manager in raising the profile of retention across the business
• Budget management
• 1 report : Loyalty Specialist
• Owner of agency relationships

• Educated to degree level or equivalent, CIM or DipM desirable
• Experienced with a brand that drives customer passion desired
• 4+ years CRM experience required
• Previous loyalty experience required
• Previous P&L ownership required
• Able to work independently and find new areas to drive incremental results
• Interest in IT and how IT development drives loyalty
• Ability to build relationship with partners in other markets
• Previous people management preferred
• Ability to lead and motivate a team
• Ability to at a senior level and cross functionally
If you wish to apply for this role please click on the apply button with a copy of your up to date cv in word format quoting ref number 1762/10

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