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Partner Manager, Scaled Programs


Facebook
Location: UK
Job type: Permanent
Sector: Marketing Agency
Category: Marketing Executive
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Partner Manager, Scaled Programs

(Dublin, Ireland – London, United Kingdom)

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

The Regional Partner Manager, Scaled Programs will report to the Head of New Ecosystems Partner Management for EMEA will provide ongoing consultative business support to our key partners. The Partner Manager, Scaled Programs is responsible for activating, maintaining support for, and growing identified partners within an identified Program Area, in line with the Program strategy and pipeline established by the regional partnerships team. The Partner Manager, Scaled Programs depending on the number of partners / programs in a region, may cover more than one Specialty or identified area. They act as the single point of contact between their partners and our internal cross-functional stakeholders.
The role will lead and drive initiatives that influence the overall adoption of various Facebook products, technologies and services to ultimately drive profitable spend from business partners, at scale. This role requires a passionate individual with experience managing customer / partner service operations. This person should be a self-starter and passionate about customer, partners, products and people. This is a full-time position, based in Dublin or London.

Responsibilities

*
Act as the main point-of-contact and be the voice for identified Partners, helping them drive strategic growth.

*
Initially, this role will manage a group of Ad Technology partners across EMEA

*
Coordinate with other teams, prioritizing their involvement, needs and activation

*
Own the overall shadow revenue goal and other operational KPIs related to partner service operations

*
Collaborate with cross-functional teams to synthesize Partners’ business, product, operations, and marketing with Facebook's strategy and product roadmaps

*
Be the thought leader at Facebook by funneling platform insights and product feedback, influencing roadmaps where necessary

*
Be the advocate for identified Partners with Sales, work with teams globally to both assist in development of growth strategies for priority partners to drive scaled growth

*
Work with Sales Ops to set goals, actively measure impact of initiatives and ensure alignment with broader business teams

*
Help identified Partners advance projects/initiatives that have highest impact on both their business, and Facebook’s

*
Align on key themes and spot opportunities across Facebook’s business

*
Project manage new product development through test and launch

*
Willingness to travel.

Minimum Qualifications

*
5+ years of experience in / managing customer / partner service operations

*
Good understanding of how to run and measure service operations with relevant KPIs

*
Experience working in a highly collaborative environment with internal and external stakeholders

*
Quantitative/analytical experience

*
Project management experience, including multitasking to run, lead or execute multiple time-sensitive projects in parallel.

*
Knowledge of Facebook products, innovation, technology, and online marketing

*
Ability to translate complexity into action plans and communications

*
Ability to work cross-functionally with peers and managers, both internally/externally

*
Experience working in a fast-paced and collaborative environment

*
BA/BS or MBA

*
Prior experience in building products and technical abilities

*
Experience in leading marketing campaigns

*
Experience working with large datasets

Competitive Salary including the following benefits :

*
Medical Benefits

*
Dental Benefits

*
Vision Benefits

*
Pension Benefits

*
Life Assurance

*
Ride2Work

*
Childcare Benefits

*
Other Benefits Gym Pruhealth Partner Gyms

*
Transport

*
Laundry Benefits, UK Holiday Calendar

*
Paid Time Off (PTO): 25 Paid vacation days per year

*
Posted: xxx 2018

*
Closing date: xxx 2018

We're proud to be the #1 Most Recommended Tech Company according to Glassdoor. Learn more: javascript:void(0);
Partner Manager, Scaled Programs

(Dublin, Ireland – London, United Kingdom)

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

The Regional Partner Manager, Scaled Programs will report to the Head of New Ecosystems Partner Management for EMEA will provide ongoing consultative business support to our key partners. The Partner Manager, Scaled Programs is responsible for activating, maintaining support for, and growing identified partners within an identified Program Area, in line with the Program strategy and pipeline established by the regional partnerships team. The Partner Manager, Scaled Programs depending on the number of partners / programs in a region, may cover more than one Specialty or identified area. They act as the single point of contact between their partners and our internal cross-functional stakeholders.
The role will lead and drive initiatives that influence the overall adoption of various Facebook products, technologies and services to ultimately drive profitable spend from business partners, at scale. This role requires a passionate individual with experience managing customer / partner service operations. This person should be a self-starter and passionate about customer, partners, products and people. This is a full-time position, based in Dublin or London.

Responsibilities

*
Act as the main point-of-contact and be the voice for identified Partners, helping them drive strategic growth.

*
Initially, this role will manage a group of Ad Technology partners across EMEA

*
Coordinate with other teams, prioritizing their involvement, needs and activation

*
Own the overall shadow revenue goal and other operational KPIs related to partner service operations

*
Collaborate with cross-functional teams to synthesize Partners’ business, product, operations, and marketing with Facebook's strategy and product roadmaps

*
Be the thought leader at Facebook by funneling platform insights and product feedback, influencing roadmaps where necessary

*
Be the advocate for identified Partners with Sales, work with teams globally to both assist in development of growth strategies for priority partners to drive scaled growth

*
Work with Sales Ops to set goals, actively measure impact of initiatives and ensure alignment with broader business teams

*
Help identified Partners advance projects/initiatives that have highest impact on both their business, and Facebook’s

*
Align on key themes and spot opportunities across Facebook’s business

*
Project manage new product development through test and launch

*
Willingness to travel.

Minimum Qualifications

*
5+ years of experience in / managing customer / partner service operations

*
Good understanding of how to run and measure service operations with relevant KPIs

*
Experience working in a highly collaborative environment with internal and external stakeholders

*
Quantitative/analytical experience

*
Project management experience, including multitasking to run, lead or execute multiple time-sensitive projects in parallel.

*
Knowledge of Facebook products, innovation, technology, and online marketing

*
Ability to translate complexity into action plans and communications

*
Ability to work cross-functionally with peers and managers, both internally/externally

*
Experience working in a fast-paced and collaborative environment

*
BA/BS or MBA

*
Prior experience in building products and technical abilities

*
Experience in leading marketing campaigns

*
Experience working with large datasets

Competitive Salary including the following benefits :

*
Medical Benefits

*
Dental Benefits

*
Vision Benefits

*
Pension Benefits

*
Life Assurance

*
Ride2Work

*
Childcare Benefits

*
Other Benefits Gym Pruhealth Partner Gyms

*
Transport

*
Laundry Benefits, UK Holiday Calendar

*
Paid Time Off (PTO): 25 Paid vacation days per year

*
Posted: xxx 2018

*
Closing date: xxx 2018

We're proud to be the #1 Most Recommended Tech Company according to Glassdoor. Learn more: javascript:void(0);
Apply

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