This is a fantastic Customer experience focused ad-hoc Research and Insight role which is a perfect opportunity for someone with established market research experience to make a mark and grow their career in a fun-loving and vibrant company based in central London
The organisation is an innovative and fresh-thinking company who have an interesting and varied range of online and offline products. They have a strongly established global market leading presence. With a firm offering in the market they continue to grow and do this by being engaged and focused on investing in innovation, technology and development of new practices and ways of working.
This role sits in the customer experience team along with 3 other Insight managers and brand strategy managers. As an experienced research & Insight expert this role will play pivotal role in helping the business build and deliver it’s extensive customer experience initiatives. The team already has great reputation and buy-in for the research and insight through-out the company, UK and worldwide.
They are looking for someone who is confident and experienced at managing and designing ad hoc quantitative research and some experience of overseeing qualitative research would be desirable.
This role could involve an array of activities and so no day will be the same. The research, Insight and strategy initiatives that this role will manage could span across customer experience, employee satisfaction, Brand research, communication research and whole range of other ad hoc customer and consumer insight programs.
What’s needed for this role is someone who loves collaboration, presenting and relishes driving through positive change in an organization. You’ll also need to show can engage and persuade other through strong rapport building and stakeholder management skills.
JOB VACANCY – Customer Insight manager / Research Manager / Insight manager / Senior Research Analyst / Research & Insight Manager
LOCATION – Central London / North London / Bedfordshire / Surrey / East London / Buckinghamshire /
SALARY – £40,000 - £55,000 basic
BENEFITS – 40% bonus, sharesave, travel loans, pension, life assurance, healthcare + company discounts
If you are interested please apply or contact:
Enlight Resource Consulting Ltd -enlightconsulting.co.uk