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4 months ago
Three
Salary: Competitive
Location: Maidenhead
Job type: Permanent
Sector: Retail
Category: Consultancy Jobs
As the mobile industry’s most exciting brand, we’re here to challenge and change the way the industry works by putting customers first. We’re able to do this thanks to our amazing people, who share our passion for making things right. More than any other, our Big Data team are leading the future business direction from the front. They’re able to call on the network that carries more mobile data than any other. It's an exciting part of our business – and expanding fast. We're adaptable and agile so can flex to suit any segments need – its about having the insight and know how to do so. Responsible for the delivery of our key propositions and products you’ll understand how to use customer data to deliver the best experience for them whilst achieving the necessary margin growth for our stakeholders.

The Senior Consultant - Product Management (Shopping) role is responsible for delivering annual margin and NPS targets. You’ll need to work cross functionally to define and deliver your own strategy considering both commercial and customer outcomes, specifically on the shopping vertical within the new digital products team. In this leadership position, your team will primarily be exploring, developing and executing specific product groups and partnerships.

The Senior Consultant - Product Management role is charged with adopting a flexible open approach where challenge is expected and resilience is essential. You will work closely with both external partners and internal teams to understand and deliver to customer needs

If you’re ready to take things up a gear, click to apply.

We exist to make mobile better for everyone. Ever since we were created in 2003, we've been challenging and changing the way the industry works by putting customers first and tackling the issues that frustrate and annoy them. We were the first mobile network to take the fear out of using data with our All You Can Eat plans. We were the first to abolish eye-watering roaming charges for people travelling abroad and we were the first network to give our customers 4G at no extra cost. We knocked out sky high prices for calling 0800 numbers before anyone else.

We’re able to do this thanks to our amazing people who share our passion and belief in making things right.

Job Description

Job Context

The role holder will be responsible for finding opportunities, creating holistic business plans, increasing our NPS and profitability in an outstanding innovative way is crucial.

This exciting and demanding environment requires high resilience.

The role works closely with external partners and internal teams.

This role works specifically on creating a new shopping vertical within the Three telco ecosystem. Having a great understanding of the e-commerce industry, obsession of customers desires and strong innovation skills are key.

Roles & Responsibilities

Job Purpose
Create compelling propositions to strengthen Three's brand, enable significant business growth and deliver business outcomes. Lead a team of innovative proposition developers whilst collaborating with colleagues across the business and working with senior board level stakeholders to achieve deliverables.

Responsibilities

Recommendations
Makes a significant improvement on short-term or long-term business performance by recommending authoritative technical and/or professional solutions.

Solutions Analysis
Develops innovative solutions by integrating and analysing complex and diverse information sources.

Strategic Planning
Develops and/or delivers elements of a strategic planning system with guidance from senior colleagues.

Policy Development & Implementation
Participates in developing policies for area of responsibility, creating underlying procedures and monitoring their implementation within the organisation.

Product & Solution Development
Manages the development and/or delivery of a significant element of the organisation's development/engineering program.

Marketing
Manages the development and/or delivery of a particular area, product or service within the larger marketing strategy.

Leadership and Direction
Develops and/or delivers a plan for a specific area of responsibility by managing others.

Building Capability
Builds own capabilities and develops the capabilities of direct reports by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation.

Budgeting & Costing
Develops and/or delivers budget plans for own area with guidance from senior colleagues.

Technical Skills

Products / Services Management and Development
Uses comprehensive knowledge and skills to act independently while guiding and training others on managing and developing all aspects of a product or service so that it achieves its maximum impact and value in the market.

Presentation skills
Communicates with other people without requiring supervision and provides technical guidance when required on speaking in a clear, concise and compelling manner.

Negotiation
Uses comprehensive knowledge and skills to negotiate independently while providing guidance and training to others on how to help the organisation by obtaining consensus between two or more internal or external parties who may have different interests.

Marketing Commercialisation
Applies expertise to act as the organisational authority on developing the best possible commercial proposition that fulfills the needs of the client and the marketplace.

Costing and Budgeting
Works without supervision and provides technical guidance when required on costing, budgeting and finance tasks.

Policy and procedures
Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organisational strategies and objectives.

Action Planning
Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on developing appropriate plans or performing necessary actions based on recommendations and requirements.

Planning and Organising
Uses comprehensive knowledge and skills to work independently while providing guidance and training to others on planning, organising, prioritising and overseeing activities to efficiently meet business objectives.

Commercial Acumen
Acts independently to apply comprehensive understanding of the business environment and objectives developing solutions while providing guidance and training to others.

Skills, Experience & Qualifications

Education

General Education
University (Degree)

Experience

General Experience
Substantial general work experience together with comprehensive job related experience in own area of expertise to fully competent level.

Managerial Experience
Experience of planning and managing resources to deliver predetermined objectives as specified.

Date posted 02/07/2017

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