7 months ago
Elevation Marketing are currently recruiting a Social Media Executive for a growing technology business based in the West Yorkshire area.
Based in Ilkey and reporting to the E-commerce Manager the successful candidate will be an integral part of the team where you will take responsibility for the following activities:
*Executing the social media strategy through competitive research, platform determination, bench-marking, messaging and audience identification, ultimately growing the social media audience across all key social media platforms including Facebook, Twitter, Instagram, Google + and LinkedIn
*Generating, editing, publishing and sharing daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
*Honing a brand voice that engages viewers in community, building conversation
*Working with the Social Media and Editorial teams, interacting and supporting teams across the business
*Working with the tactical marketing team to coordinate social media activity with overall company content activity
*Responding to and moderating incoming messages on social media, live streams, and email
*Monitoring activities and interaction of our customer via community and social media channels
*Responsible for monitoring social conversation, engagement and acting on pertinent posts
*Supporting, advising and coordinating crisis communications responses, as issues unfold on social media
*Acting as a resource for other team members, providing recommendations of best practices
*Improving customer experience quality & productivity, capturing the voice of the customer by evaluating and help re-designing processes to drive continuous improvement.
*Being responsible for developing innovative social media campaigns across the industry sectors and brand
Elevation Marketing would be keen to speak with candidates with the following skills and experiences:
*Self-starter, with ability to resolve ambiguous customer queries and requests
*Proficient in Facebook, Twitter, Pinterest, Instagram, G+ and other platform insight, with an understanding of best practice and planning and managing campaigns
*Ability to adapt the brand voice to different social media platforms and users
*Strong Communication skills including facilitating communication and understanding among colleagues and developing effective customer relationships to provide high quality support
*Proactive attitude - ability to identify opportunities to enhance current processes, procedures, or training
*Knowledge of e-mail, spreadsheet, presentation and word processing
*Excellent presentation skills, informative, well-organized presentations
*Thrives in a fast paced, customer focussed environment requiring a high degree of flexibility whilst retaining business disciplines and a calm and collected attitude
*Very good understanding of digital media, either from in-house marketing department or agency.
*You will need to have an understanding of Paid Social and performance driven results
*Social media Brand Awareness, Brand Engagement and Lead generation
Elevation Marketing is a specialist division of Elevation Recruitment Group focusing on marketing positions in Yorkshire and surrounding regions. If you match the specified criteria and are interested in discussing the position in more detail, we would love to hear from you.
* Marketing Jobs or Marketing Recruitment
Due to high volume applications, if you have not heard from one of our consultants within 14 days you have not been successful at this time.