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9 months ago
Accenture Channel Management
Salary: Up to £47,000 Depending on experience
Location: London
Job type: Temporary
Employment Type: All
Contact: Recruiter
Sector: Marketing Agency
Category: Ecommerce Marketing Jobs, Digital Marketing Jobs

Role: Talent Supply Demand Associate Manager

Location: London, UK
Salary: Up to £47,000 Depending on experience
This is a 12 month FTC
Join Accenture and help transform leading organisations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.
Join Corporate Functions and you will become part of a diverse team which offers the essential expertise that enables all of our employees to deliver high performance to our clients. Our Corporate Functions professionals work in areas such as Human Resources, Finance, Legal, Marketing and Communications, CIO, Information Security, and Geographic Services.
Whether you work directly with clients or manage important internal initiatives and efforts, you’ll find amazing opportunities to make a measurable difference.
Job Summary:
The Supply/Demand Associate Manager is a member of the Talent Supply Chain team within Human Resources which is at the front-end of Accenture’s business operations and key to our employees’ career experience. The Supply/Demand Associate Manager plays a key role in the effective execution and monitoring of scheduling and supply/demand processes across one or more resource pools, proactively addressing supply/demand gaps and imbalance and working with a team of career advisors and other resource pool teams to deliver people to the account teams.
This is an important role which partners with the business to advise on skills availability, sourcing risks and solutions and is focused on improving our employees’ career experience and supporting business growth.
This is a great opportunity to be part of an exciting journey in the Talent Supply Chain team as we continue to strengthen our position as strategic sourcing partners and accelerate the evolution of the career advisor model.
What responsibilities will you have?
Supply/Demand Balancing
  • Understand the talent supply landscape of the resource pool and underlying implications
  • Ensure supply and demand is balanced across resource pool, making recommendations on necessary actions and creating talent supply plans / sourcing strategies which identify multiple sourcing channels for cost optimisation
  • Collaborate with Field HR and business leadership to identify staffing options or bench management actions for excess supply
  • Increase skills specialisation of our people through repeat assignments and targeted training to meet demands of our business
  • Serve as escalation point for all supply/demand imbalance and staffing issues across assigned resource pool
Demand Fulfilment
  • Accountable for ensuring demand fulfilment, collaborating with accounts to understand current and future demand and coordinating fulfilment across resource pools
  • Collaborate across the team and drive actions needed to ensure that overdue demand metrics are on track
  • Act as interlock to other entity Associate Managers to inform on current demand and supply challenges and anticipated outlook
Resource Forecasting & Planning
  • Collaborate with account leadership and/or DtE interlocks to understand financial outlook and future demand, including skills requirements, onshore/offshore mix, pyramid mix and career track
  • Attend New Business meetings or other relevant leadership opportunity discussions to gain advance insight of sales pipeline and follow up on and plan for likely skills requirements
  • Work with RF&P team to submit accurate demand and supply forecasts into IFS and the SDWB
  • Collaborate with recruitment to manage open requisitions and oversee fulfilment of the recruitment plan
  • Plan for the effective utilisation of new joiners
  • Own all metrics related to people productivity and utilization including current and forecast chargeability
  • Drive top-down chargeability analysis and discuss results with leadership, making recommendations on required actions
Stakeholder Management
  • Collaborate with leadership to discuss key supply/demand activities, escalating issues such as roll-offs, increasing bench, or chargeability issues and making recommendations
Team Management
  • Manage team of TSC career advisors, prioritising day-to-day responsibilities and providing coaching and development as the TSC team evolve towards a stronger focus on our employees’ career experience
  • Contribute to a positive work environment and facilitate team work and process integration across the team


What skills & experience are we looking for?
  • Demonstrated work experience in an HR, Finance, account management or business operations capacity
  • Knowledge of supply/demand management and resource management processes / policies or other relevant experience
  • Excellent knowledge of Accenture’s operations and business strategy
  • Strong influencing/negotiation and conflict management skills
  • Proven ability to build and sustain collaborative relationships at all levels of an organisation
  • Strong communication and negotiation skills
  • Ability to handle sensitive and confidential situations
  • Strong team management skills, with a proven ability to coach and develop team members
  • Excellent organisational skills, focusing on quality, processes and results
What’s in it for you?
All of our Corporate Functions professionals receive comprehensive training covering business acumen, technical and professional skills development. We offer a variety of formal and informal training programs at every level to help you acquire and build specialised skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with others. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
On top of this, we have an extensive benefits package which includes 30 days vacation per year, gym subsidies, private medical insurance and 3 extra days leave per year for charitable work of your choice!
What are the next steps?
If this sounds like the ideal role, career and company for you, click below to apply.
About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialised skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. Accenture drives innovation to improve the way the world works and lives.  

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity or any other basis as protected by applicable law.

Closing Date for Applications 30/09/2017
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

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