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Account Manager

This job expired on 26/03/2012

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Marketing Stars Ltd

Job posted by Marketing Stars Ltd
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Job details

Salary band £40k - £50k
Salary details £35K - £45K
Location London
Job type Permanent
Company Marketing Stars Ltd
Contact unknown
Job sectors B2B, B2C
Job disciplines Direct Marketing, Marketing, Sales Promotion
Employment Type All
Posted 26/03/2012
Expires 26/03/2012

Job Description

Our client is a leading marketing services provider and is looking for a talented Account Manager to join their busy and successful team.  Your main focus will be to develop and manage mutually profitable and sustainable relationships with their clients.

Key responsibilities:

Customer service - to ensure the consistent delivery of first rate service to clients against expectations

Relationship management - to ensure you know your clients, understand their needs and be able to offer sensible, impartial advice built on a shared ownership of deliverables and objectives

Delivery of results - You will provide timely accurate reports including status reports to account team and senior management and deliver services within budgets

Business Development - Evaluate how you can help your clients alongside other teams to identify and deliver further mutual benefits as appropriate

Solution delivery - Support the timely and efficient delivery of new initiatives through understanding projects and dealing with concerns raised by your clients

Leading and managing performance - working with the team to plan and organise resources to deliver operational requirements.  Ensure targets are achieved and measurements are accurate.  Guide and support specific team and individual performance where required.

Personal development - understand the role and ensure skills, knowledge and attitude are in place to deliver. 

Systems and Process - develop, manage and maintain the account plan

For this role:

You need to understand business strategy, performance goals and drivers and the sector within which the company operate.  Be fully conversant with the products and services provided and how they combine to create an overall marketing service for their clients.  Know who the competitors are, their strengths and weaknesses, products and services. 

You should understand the collection of data for marketing via lifestyle and other methods.

You understand suppression data and the key suppliers

You know the details of data processing for marketing

You know how to collect, present, analyse and draw conclusions from financial data, understanding terms such as gross profit, margin etc in the context of marketing services.

You are an active listener with strong interpersonal skills.  You have good judgement and are adept at managing relationships.  You plan and organise, delegate when necessary using your initiative and both your presentation and problem-solving skills are excellent.

This is an exciting opportunity to join a highly successful business with a highly regarded reputation.


 

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