Job Title

 
within 15 miles of within 30 miles of within 50 miles of within 100 miles of

Location/UK P'code

Disciplines All disciplines Advertising Affiliate Marketing Branding Category Management Channel Marketing Communications Design Digital Direct Marketing Ecommerce Events Field Marketing Freelance Marketing Graduate Market Analyst Market Research Marketing Media Product Development Product Marketing Public Relations Sales Promotion Sponsorship Sports

Job sectors All sectors Agency Automotive Aviation B2B B2C Banking Business Services Charity FMCG Fashion Finance Healthcare IT Industrial Industry Internet Legal Leisure Manufacturing Media Medical New Media Online Pharmaceutical Professional Public Sector Retail Scientific Social Media Telecoms Travel Utilities

	This job expired on 19/03/2012 Browse Marketing jobs by Region Marketing jobs in London Browse Marketing jobs by Discipline B2C IT Telecoms Digital marketing jobs Online Marketing Jobs Ecommerce Marketing Jobs

Job posted by PSD Group View more jobs from PSD Group Find out more about PSD Group

Job details

Salary band £60k - £70k Salary details c£65K with £80K OT Location London Job type Permanent Company PSD Group Contact unknown Job sectors B2C, IT, Telecoms Job disciplines Digital, Ecommerce Employment Type All Posted 20/02/2012 Expires 19/03/2012

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Job Description

Précis

Fantastic Online User Experience lead for the UK for global IT/ Consumer Electronics leader

About the Client

Global IT/ Consumer Electronics leader

About the Role

 

We are looking for an Online Digital Experience expert with multi channel Retail experience and web development within an ecommerce environment - to go into a green field site to create best in class customer journey, satisfaction, repeat visits, basket size, fix drop out rates, and test and drive optimal conversion in sales.  This role is not focused on Acquisition or Digital or Social as the team deliver this very well, but is more focused on the customer behavior and influencing it on the website and conversion to sale by adding to the basket  - and you will champion the online customer experience and to create a 'best in class' customer journey.  The successful candidate will have a knowledge of online user experience and the strategy surrounding it.

• Delivering innovation in the online experience through managing key projects through technical, design and content teams.
• Strategic development of the online experience.
• Identification, introduction and implementation of new solutions and technologies to improve the customer experience.
• Broad understanding of online business management and sales strategies and challenges. 
• Developing and leading a team of content / UX managers and empower them to provide a world class service.
• Use of web metrics to continuously monitor all websites to optimize it's design from a customer experience perspective.

What We're Looking For

 

We are looking for an Online Digital Experience expert with multi channel Retail experience and web development within a consumer ecommerce environment.

Knowledge and Skills Required:  

• Online Customer Experience and Journey experience with a combination of  website development, online marketing, sales, business planning experience preferred.
• Multi channel retail experience in an e-commerce sales environment.
• Strong project management and analytical skills.
• A love of all things online.
• A passion for providing the highest quality Customer Service.
• An enthusiasm for web usability and product development.  
• Ideally some team management skills, proven track record of website development as well as experience managing digital agencies and budget.

About the Offer

c£65,000 with £80,000 OTE + benefits package