One of the world's largest broadcasters, Sky is a FTSE top 35 company with more than nine million subscribers, around 17,000 staff and an annual turnover in excess of £5bn.
As the Insight Manager you will be part of a reputable team providing actionable insights to drive key business objectives and decision making regarding customer, market and competitor intelligence, with a focus on HD, broadband and Talk. Working closely with key stakeholders across customer, content, acquisition, product and brand you will provide thought leadership and recommendations.
The primary responsibilities will include:
* Bring together key expertise and resource to ensure thorough understanding of key business priorities, deepen our understanding of critical business issues, generate insight to develop and drive business strategy, help internal clients reach their business targets, and develop actionable business recommendations
* Work with Insight Directors to generate a point of view on business themes and issues and in the generation of high-quality insight to challenge and guide business thinking as well as contribute to major change projects
* Articulate key business themes and actionable recommendations to Senior Directors and the Executive teams
* Demonstrate in-depth understanding of Sky's competitive and market landscape and how they impact Sky's business
* Become a key point of contact for internal clients
Skills, abilities and experience we're looking for:
* Education to degree level or with relevant compensating work experience
* Excellent communication skills and experience in presenting to and influencing senior management with a demonstrated ability to move from insight into recommendation
* Strong business acumen and understanding of customer data and research
* Strong analytical skills and comfortable with both qualitative and quantitative analysis
* The ability to comfortably manage a number of different projects/initiatives at any one time, working collaboratively across a number of functional areas
* It is highly desirable to have previous experience working in TV and/or telephony (mobile, fixed or broadband), been involved in projects covering marketing, marketing strategy or product development, or have a background in management consulting
Based in Osterley, West London. As a valued employee of Sky you will benefit from Free Sky+, HD, Broadband and Talk, pension, private health care and share save schemes with access to a range of discounts including dental, holidays, mobile phones, magazines and DVDs.
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Sky - Believe in better
Sky delivers some of the most diverse content and services on the planet, and we value the same diversity within our business. We provide a culture of entrepreneurialism and opportunity for one and all.
Sky delivers some of the most diverse content and services on the planet, and we value the same diversity within our business. We provide a culture of entrepreneurialism and opportunity for one and all.