Concur (NASDAQ: CNQR) is the worlds leading provider of on-demand solutions helping small, mid-size and large organisations increase efficiency, manage employee spend and control operational costs. By automating and optimising business processes, Concur delivers actionable business intelligence and rapid ROI. Concurs travel, expense and invoice solutions are trusted by thousands of companies and reach millions of employees worldwide.
Job Overview:
Concur is looking for an experienced product marketer that will manage a portfolio of established software as a service (SAAS) and mobile products and bring new SAAS and mobile products to market in EMEA. Our candidate would possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. He/she must enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market. He/she must be able to communicate with all areas of the company. Position reports to the VP of Marketing, who is located in the UK.
Responsibilities:
Create and manage positioning, pricing, and packaging per target European country for a portfolio of travel booking and expense claims products
Collaborate with US based R&D teams to ensure EMEA product requirements are understood, planned into the product roadmap and delivered to plan. Ensure consistency is maintained across marketing web site, mobile product and customer service experience.
Collaborate with US based centralized Product Marketing function to ensure EMEA service offering requirements are understood and core systems are flexible enough to support per country variations.
Conduct market research, lead focus groups, and engage in an on-going dialog with customers and non-customers
Collaborate with EMEA Sales teams and peer Marketing teams to identify market requirements for enhancements to your products and for future new products
Lead a cross-functional team to launch existing products into new countries and new products into the marketplace
Lead competitive and market intelligence for the small business and mid-sized business segments in EMEA
Serve as the internal and external evangelist for your product offerings
Collaborate with Business Development on existing channel partner sales strategies and potential partner targets
Operate effectively in a stand-alone role
Interact with peer Business Unit Product Marketing Directors globally to share requirements and collaborate where applicable.
Interact with EMEA Sales, Marketing, R&D, Business Development, Support, and External Customers
Be aware of, and comply with, all corporate policies
Position Requirements
Education, Experience & Training required:
BS/BA in Marketing or equivalent is required. Pursuit of higher education (MBA for example) or specialized training preferred.
10+ years of experience as a Product Manager or Product Marketing Manager within an on-demand services or software company
2+ years Software as a Service (SaaS) experience
Experience delivering software solutions to small and mid-sized businesses
Experience with equipping and supporting sales professionals.
Ability to pass a background check.
Job Specific Specialized Knowledge & Skills:
Effective communication skills (written, verbal and presentation).
Financial modeling and analytical skills for the development of offers (pricing and margin analysis).
Effective at coordinating efforts across a diverse organization in the execution of key initiatives.
Critical Performance Competencies:
Communication (written and verbal)
Working in cross-functional teams
Planning and Organizing
Attention to Detail
Business Acumen
Stress Management
Value Competencies:
Displays passion for & responsibility to the customer
Hires, develops & rewards great people
Displays leadership through innovation in everything you do
Displays a passion for what you do and a drive to improve
Displays a relentless commitment to win
Displays personal & corporate integrity
EEO:
Concur is an Equal Opportunity Employer and applies this policy to all applicants and employees. We are committed to hiring and valuing a global diverse work team. (M/F/D/V)
Working hours:
40+ hours per week will typically be necessary to accomplish performance objectives and to provide satisfactory job presence and/or responsiveness
Flexibility as to the specific working hours may be required or available
Quarterly travel to key European countries and US required.