Warning: This vacancy expired on 19th Sep 2008.

Job details

Job Description

My client a pre-eminent global background screening company is currently looking for an Account Manager to manage a portfolio of key clients and maintain a profitable, long term business relationship ensuring services provided meet and exceed client expectations.

Responsibilities:

Client

· Manage key client portfolio
· Ensure that clients receive the highest level of service
· Monitor service levels for clients
· Suggest new initiatives to enhance clients overall experience
· Present new products & services as and when appropriate
· Attend and participate in weekly client service and operational meetings
· Audit all clients' revenue and screening volumes, ensure existing levels are maintained and that growth is achieved.

Management

· Assist in collating and preparing management information reports as required
· Monitor overall progress of screens within your portfolio (SLA) in order to pre-empt any issues that may affect the quality or timeliness of the service

Experience / qualifications:

Essential

· A minimum of 24 months in a client facing role
· Previous account management experience

Preferred

· Experience of Human Resources functions
· A well organized self starter, with initiative and the ability to operate independent as well as part of a team

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