Warning: This vacancy expired on 24th Sep 2008.

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Job Description

Learning Operations Manager 11 Month Contract Oxford - £40,000 - £45,000- Depending on Experience (pro rata) plus benefits Ref 5846

We have recently registered an excellent contract role with our client, a successful organisation that delivers solutions through consultancy and training services. They are now recruiting for a Learning Operations Manager for an 11 month contract, as a maternity cover

The purpose of the role will be to take responsibility for the organisations Learning Operations Team to achieve service, efficiency and profitability targets. Key responsibilities will include:

·Managing and leading the Learning Operations team and Reception staff: setting and overseeing objectives and conducting regular one-to-ones with direct reports
·Proactively identifying and implementing improved Learning Operations processes and procedures to achieve enhancements to client service and optimising internal efficiency.
·Ensuring the team provides an effective, efficient and customer focused workshop booking and administration service for clients
·Contributing to business planning and developing the schedule of workshops for the upcoming year
·Supporting the development and implementation of new client offerings and the organisations ability to deliver flexible solutions to clients.

This is just a selection of the scope of the role, making it a challenging and varied position. This, combined with the open and progressive culture of the organisation, and the modern open plan offices, makes it a not-to-be-missed opportunity.

The ideal candidate will ideally be degree educated and will possess strong people management experience within the services sector. You will also have a track record of implementing customer care and service improvements. Ideally you will also have experience of successfully introducing and managing change in a service team environment

Due to the urgent nature of the contract, you must be available immediately.

If you are keen to apply, please e-mail us your CV and covering letter outlining your salary requirements and availability to: (email address removed)

Allen Associates is one of Oxfordshire's leading recruitment companies, with Marketing, Finance, PA/Admin, Human Resources and Temporary divisions. As part of our assessment process it is a requirement for all potentially suitable candidates to visit to our offices. Interviews will be arranged by prior appointment once your CV has been screened by a Consultant. Allen Associates only operates in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. Allen Associates is an Equal Opportunities Employer and operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on current vacancies click (web address removed) .

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