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6 months ago
Recruitment Genius
Salary: £26000 - £30000 per annum
Location: Bristol
Job type: Permanent
Business sector: B2B
Contact: Recruitment Genius Ltd
Sector: Marketing
Category: Account Management Jobs
This company is looking to recruit an Account Manager.

Main Responsibilities
The following is a list of the main tasks this job role will handle, but is by no means an exhaustive list and may be varied from time to time:-
- Actively increasing the clients monthly/annual spend by identifying opportunities to sell additional services and products where appropriate
- Establishing an understanding of the client's website and wider marketing objectives
- Building and maintaining a high level relationship with their clients based on the level of service they are contracted for

Handling the day-to-day management of client accounts, including:-
- Scheduling and conducting review meetings with clients, including documenting and sending minutes the same day. These reviews will be held remotely or in person at their client's offices
- Set up work requests for clients based on the outcomes of these reviews
- Discussing changes to client's websites and advising on best practice approaches (but not actually doing the technical work)
- Advising clients on how to get the best out of their website (e.g. marketing campaigns and techniques)

Required Skills
Applicants must have the following experience:-
- Experience of best practice in web marketing and strategy
- Experience of Search Engine Optimisation (SEO) and Search Engine Marketing (SEM)
- Knowledge of Paid Search (PPC) and Social Media
- Sales experience
- Confidence in talking to clients in detail about digital products and services available to them
- Excellent phone manner and be happy dealing with people on the phone
- Happy making outbound calls to clients who may be in need of some TLC, or conducting face to face meetings
- Good keyboard and IT skills
- Must be familiar with Microsoft Windows or Mac operating systems and MS Office/Email/Internet
- Excellent organisational, project and time-management skills
- Ability to multi-task and take ownership of your client's projects and requests
- Self motivation and a desire to learn
- Clean driving license

Desirable Skills
Experience with/of the following is desirable:-
- An understanding of the legal market and services provided by lawyers/solicitors
- SuiteCRM or another CRM system
- Own car (ideally) for client visits. Otherwise one can be hired
- Previous account management experience

Salary & Benefits
- Dependent on experience but expected to be in the range of £26,000 - £30,000 - plus performance related bonus
- 25 days holiday + 8 bank holidays
- Contributory Pension (3% matched scheme)
- Cycle to Work scheme
- 2 paid days charity work allowance per year

Hours of Work
- Monday to Friday.
- 37.5 hours per week.
- 9.00am to 5.30pm (unless otherwise agreed).
- As part of the role you will be expected to travel to clients' offices from time to time; sometimes this may involve out of hours travel.

Closing Date for Applications - Friday 9 November
Interviews Commencing - Monday 12 November

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