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3 months ago
Global Radio
Location: London
Job type: Permanent
Category: Account Management Jobs
Global is one of the world’s leading media & entertainment groups and Europe’s largest radio company. At Global, we work hard, we’re obsessed about the detail in everything we do and most of all we’re proud to be known for employing some of the best talent in the industry.

As the country’s leading commercial radio business, Global is home to some of the biggest and most loved media brands in the UK; Heart, Capital, Classic FM, Smooth, LBC, Radio X​, Capital Xtra and Gold. Every week, Global brands reach more than 31 million people, including more than 25 million on the radio alone.

Global has more than 1,600 people working at 25 broadcast centres around the UK and offices in New York, Paris & Hamburg. We’re a dynamic company who look for like-minded and passionate people to join the business.

Job Description

Account Manager National Sales Location: London, Leicester Square

Overall Purpose: From our on air talent through to our award winning sales teams, Global employs over 1,500 people in 21 regions across the UK and reaches 23.1 million people every week through some of the UK’s best loved radio brands. We like to think that working at Global is not just a job – it’s an experience. We are happy to blow our own trumpet. We work hard, we’re obsessed about the detail in everything we do and most of all, we’re proud to be known for employing some of the best talent in the industry. We are the kind of people who take our culture at Global to heart and always strive to do things differently. No two days are the same. We’re a dynamic company who look for like-minded and passionate people to join the business. You might be surprised to hear that we don’t just produce great radio at Global; we are an ambitious music entertainment business. From our new TV channels, to managing some of the best musical talent across the world, through to our industry leading digital products, there is a huge amount that happens within Global. You will join our 60 strong, award-winning content solutions team in London whose purpose is to create and deliver cross-platform campaigns to the highest possible standard.

As a Content Solutions Manager you will be selling content led solutions to some of the UK’s largest national agency groups. Success in this role requires immaculate client service, a creative approach and thorough knowledge of our brands to ensure Global builds long-term client relationships and partnerships that encourage continued investment into our brands and platforms.

What you’ll be doing…

* Working alongside your Content Solutions Manager (CSM) to brainstorm creative ideas and submit briefs to commercial programming

* Attending commercial programming brainstorms alongside your CSM

* Planning and costing content solutions campaigns using Global’s planning tool and working closely with other specialist teams (Digital Content, Partnerships, Mobile & TV) to produce campaign costing documents

* Responsible for implementing all elements of booked campaigns via your CSM, including

* Producing and managing an implementation timeline that outlines all assets required and deadline for the campaign to go live

* Working with agencies and clients to get on air copy created and approved

* Liaising with design & digital teams to deliver all online, mobile, social & digital assets in accordance with an agreed implementation timeline

* Liaising with Commercial Programming to ensure all elements of the campaign are communicated correctly to producers & presenters by writing clear implementation documents and instruction

* Sourcing prizes for promotions and managing all winner liaison to ensure fulfillment

* Creating post campaign reports to summarise all activity that has been delivered, learning’s and recommended future activity

What we expect of you…

* Deliver the highest level of service to key clients and agencies through attentive account management and a thorough and efficient understanding/representation of client requirements

* Provide support to your Content Solutions Manager on all projects

* Develop strong working relationships with Agencies and Clients to ensure Global becomes a partner of choice and secures repeat business

* Ensure Solutions activity delivers against all key metrics

* Explore all relevant commercial opportunities to ensure that Solutions activity for key client exceeds expectations

* Develop strong working relationships with Commercial Programming to ensure key client activity is delivered effectively on air

* Work alongside your CSM to proactively target potential clients for solutions activity

* Work with the wider team to help produce compelling case studies and award entries for campaigns that your have implements

* Provide admin support to the Solutions team as required

Who you’ll work with…

INTERNAL: Content Solutions Manager Content Solutions Group Manager Commercial Programming Strategic Partnerships Team Global Interactive Global Events Teams Global Creative Commercial Scheduling

EXTERNAL: Key clients and key Agency personnel Relevant Digital & Creative Agencies Experiential Partners

You’ll have these skills…

* Problem solving: highly skilled at problem solving and achieving mutually beneficial solutions * Time management: effective time management and planning * Interpersonal skills: effectively communicating, building rapport and relating to others at all levels

* Creative thinking: ability to problem solve and develop new ideas

* Goal orientation: focused on setting and exceeding personal and organizational goals

* Negotiation: able to influence and manage people effectively

* Continuous learning: taking initiatives in learning and implementing new concepts and ideas

You’ll have experience in…

* Minimum of 2 years working experience in a media environment; ideally within an account management capacity

* Previous experience of working directly with agencies or clients managing complex projects, ideally with media

* A thorough understanding of cross media activity and the role of other media in the marketing mix

* Experience in managing and implanting cross-media campaigns for clients or agencies

* A working knowledge of London agencies and personnel

* A sound knowledge of radio and the commercial opportunity it offers

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