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9 months ago
Immediate Media
Location: London
Job type: Permanent
Category: Account Management Jobs
Account Manager, Hitched.co.uk

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Commercial Sales

Overall Job Purpose

Hitched.co.uk is the UK’s market leading Weddings website and is central to our Weddings portfolio strategy. Hitched.co.uk is part of Immediate Media and reaches 1.3million unique users a month. It delivers an end-to-end planning service to brides and grooms-to-be. Over 70% of revenues on hitched.co.uk come from the highly successful Venue & Supplier listings and we are looking for an account manager to manage these subscriptions. A Venue/Supplier listing allows our clients to reach a huge number of brides-to-be resulting in high levels of referrals. They have full access to a dedicated admin section, allowing the Venue/Supplier to keep track of visitors to the listing, track leads, brochure requests and website click throughs. You will be an important part of a passionate advertising and subscriptions team responsible for the continued growth and success of the Hitched.co.uk brand.

Here is Alex talking about what it's like to work on Hitched:


* Work closely with the Sales Manager to develop the existing venues subscriptions
* Responsible for up-selling existing subs and processing renewals
* Establish and develop successful subscriptions relationships with venues throughout the UK
* Work with the ad sales team to create and sell packages across our weddings portfolio
* Regular reporting and forecasting of financial performance back to the Sales Manager
* Hit revenue targets whilst developing and implementing plans to launch new products
* Deep understanding, analysis and continuous monitoring of competitor set and client base
* Work closely with the sales team on new commercial opportunities
* Create sales collateral and presentation material to produce best of breed marketing materials for the venue market
* Work with other Immediate sales staff to share good practice, new ideas and new commercial solutions
* Growing revenues & market share from existing client base
* Full management & servicing of existing clients & developing deep relationships with contacts, including at senior level
* Accurate personal pipeline reporting & forecasting

Knowledge, Experience & Competencies

* B2b subscriptions account management experience would be useful
* Organisational skills
* Proven background in high volume account management
* Soft sales skills, must be able to handle objections with renewals. Ability to Up-sell.
* Superb communication skills
* Amazing customer service
* Experience of telephone sales environment
* Excellent analytical skills and ability to think both strategically and laterally to deliver commercial targets
* Strong objection handling skills
* Comprehensive digital sector knowledge
* A strong team player with a proven track record in achieving and exceeding sales revenues

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