12 months ago
Account Manager QAA x3
Account Managers x3
Based in Birmingham, West Midlands
Division: QA Apprenticeships
Who are QA Apprenticeships?
QA Apprenticeships - we are now the UK’s leading provider of IT and business services apprenticeships. Our multi-award winning programmes have been awarded the highest possible grade by Ofsted with an amazing 'outstanding’ in all areas.
We are looking for several Account Managers who will be responsible for building relationships with new and existing customers, across the East and West Midlands, selling apprenticeship programmes into Small Medium Enterprises (SME’s) and corporate organisations, offering a range of apprenticeship programmes including IT, business administration, management and project management.
You will have your own individual margin target which you will be rewarded against. You will be need to focus on increasing the number of buying customers in the account base, increasing spend per customer and continuously improving NPI (customer service) ratings. Ideally you will focus on new IT and Digital Marketing placement opportunities.
You must be adaptable, personable and be able to tailor your sales approach to the different decision makers you speak to, to ensure that you can really discover the training needs of a business and sell the right apprenticeship solution.
This would be an ideal position for a highly driven, entrepreneurial and self-motivated individual who thrives in a sales environment. A background in selling IT recruitment/solutions/training would be preferable.
Essential skills include the ability to build good, long-term relationships, accurate forecasting, ability to identify new opportunities and deliver against them, and confidence in working closely alongside various other departments.
A proven track record and experience in business/account management is essential. You will need to have an entrepreneurial determination, excellent communication skills and a deep understanding of client engagement
Financial Package and Benefits?
We understand that as an experienced sales professional you are not easy to prise away from the success you have built, therefore we are offering a competitive and competitive commission package. Other benefits include Private Pension as well as 25 days holiday, 2 days paid Charity work each year for a charity of your choice (which we actively encourage), 3 days of additional training which does not need to be relevant to your role from our very own course selection (1,200 to be precise), subsidised gym membership and cycle to work scheme. Click the link to apply and start your career with QA now!
How to apply
When you’ve found the role you want, click the ‘Apply’ button to open the application form. We’ll ask you to upload your CV, and to enter some personal information and provide additional supporting information depending on the role. Remember, this is your time to shine, so please ensure that anything you would like us to be aware of is included in your application. Once you’ve applied, you will be sent a password to your own private account area where you’re able to keep track of the current status of your application(s), as well as read all of the previous email communications, and action requests that have been sent to you.
Once we’ve reviewed your application, a member of the Talent Acquisition team will be in contact with an update on your application. If your application is being progressed, a telephone interview will be scheduled with the Talent Acquisition team to discuss the opportunity, your skills and experience – this is also a great time for you to ask any questions that are important to you. The next stage of the process will then vary depending on the role, division or level you’re applying for, however this may involve 2-3 stages, including technical, HR or competency questions, or might ask you to complete an online work-style assessment as part of your application. Our Talent Acquisition team will explain exactly what the interview and assessment process will be.
If you’re successful and an offer is made to you, we will make the verbal offer and work with you to agree a provisional start date. Your Talent Acquisition Consultant will keep in touch with you, and answer any questions you have. They’ll also support you with any steps involved to confirm your offer. The formal offer paperwork will be sent to you by our People Team, along with any requests for any additional information required.
We take professional and/or educational reference checks on all of our employees so you will be asked to provide this information when returning your contract. For these checks, we do allow people to start with us whilst the checks are in process, however please do note that employment with QA is based on satisfactory references.
For some roles within the business, we also carry out additional checks such as DBS or DV Clearance, depending on the role or division you will be working in (it will be made clear at the beginning of the recruitment process if additional checks will be part of the offer for the role you’re applying for) – for some of these additional checks, it is important that these are completed prior to you joining QA.
Welcome to QA! Prior to joining you should have all the information you need to get started on day one and are likely to have a 'Buddy' assigned to you who will help and guide you during your first few weeks here. Your line manager will develop a personal induction plan for you, as well as ensuring that you also go through the company induction so you have a full understanding not just of your role but also of QA as a whole.