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5 months ago
Ecruit Sales
Salary: Market related
Location: Gloucestershire
Job type: Permanent
Contact: DG Partnership
Sector: Client Side / In-house
Category: Event Marketing Jobs

Assistant Venue Presentation Manager – Competitive Salary – Cheltenham racecourse

The Role

We are looking for an Assistant Venue Presentation Manager to assist our Venue Presentation Manager operationally at the Cheltenham racecourse. This role will also have a heavy admin aspect to it and the successful candidate will be responsible for all admin tasks in the venue.

You will ensure the profitable operation of the venue in line with established budget, complying with all legislative requirements at all times. In order to do this, knowledge of all over venue operations is essential. Furthermore, you will maintain customer satisfaction and relationships with customer decision makers, instigating operational improvements as necessary. This is an exciting chance to develop your career within management cleaning at a world-famous venue.

The key responsibilities of an Assistant Venue Presentation Manager include, but are not limited to:

  • Directing, controlling, motivating and encouraging all colleagues to complete their designated duties in an efficient and courteous manner to client expectations and maximising profitability
  • Conduct regular briefings to ensure compliance with all Health and Safety and Company policies and procedures and actively promote safety awareness
  • Ensuring that all aspects of operations are fully accounted for e.g. vehicles, machinery, colleague numbers, daily work schedules etc.
  • Attaining a good working knowledge of the company’s management system (CMS), scheduling staff as per event forecasts and ensuring that any proposed expenditure is tightly controlled
  • Assisting and liaising the Venue Presentation Manager in creating event forecasts; and with regards to the reporting of costing and venue budgets and related matters
  • Ensuring that all colleagues are fully trained and proficient in the operation of equipment and methods of work applicable to the venue

The Company

CleanEvent Services specialises in providing cleaning and other soft services for sports, leisure, entertainment and retail venues, ensuring exceptional experience for our client's guests every day. Our clients include Liverpool FC, Aintree, Silverstone, Ascot Racecourse, the Olympic Games, Eastgate Shopping Centre and the Hippodrome Casino.

We provide an exceptional guest experience in high footfall locations, which results in increased business revenue for our clients through increased customer comfort. We help our clients across the UK and around the world build their brands and reputations through our unparalleled service. Our motto is “Adding Value 365”, and every member of our team strives to deliver this. Our clients look to us for a flexible, consistent and quality service that is tailored to their specific needs.

The Person

The key skills and qualities of an Assistant Venue Presentation Manager:

  • Excellent client and customer service skills, having management cleaning experience gained within the hospitality sector
  • Strong people management skills, able to run teams of 20 (up to 100 plus on event days)
  • An appreciation and compliance in HR, ER, OH&S and EEO issues
  • Well-developed interpersonal skills, good IT skills and a proactive nature
  • Excellent communication skills, both in written and oral English

If you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please click the apply now button to find out more.

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