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4 months ago
Johnson & Johnson
Location: Leeds
Job type: Permanent
Category: Marketing Manager
Job
Title: Value
Creation Patient Pathway Business Enablement Lead

Reports
to: Value
Creation Patient Pathways & eHealth Director

Business: J&J
Medical Devices

Function:
Services
& Solutions

Location:
EMEA (Preferably UK Leeds,)

Johnson & Johnson Medical
Companies produce a broad range of innovative products and solutions used
primarily by health care professionals in the fields of orthopaedics,
neurological disease, infection prevention, cardiovascular disease, and
aesthetics. As the most comprehensive devices business in the world, Johnson
& Johnson Medical Devices is best suited to serve evolving customer needs,
train more surgeons to improve standards of care, and treat more patients
globally as access expands.

One million surgeries are performed
every day around the world, treating some of society’s most significant health
challenges. Johnson & Johnson focus on disease areas which are a burden for
our societies and where we can make a difference by addressing unmet clinical
needs; Surgical Oncology, Obesity, Select Cardiovascular Disease Areas,
Osteoarthritis and Osteoporosis. To ensure delivery of this
imperative, the EMEA Value Creation Team is seeking a Value Creation Patient
Pathway Business Enablement Lead.

Role
Purpose:

Reporting
directly to the Patient Pathways & eHealth Director, the primary role of
the Value Creation Business Enablement Lead is to provide Project Management to
the Value Creation Patient Pathway Team and J&J IT Application Services
Team to enable delivery of the Hospital Deployment and Technical Roadmaps on
time and within budget.

To be
successful, the Patient Pathway Business Enablement Lead must collaborate and
exhibit a wide sphere of influence across multidisciplinary stakeholders at
many levels internally i.e. Value Creation, IT, Marketing, Legal, Medical Affairs,
HEMA, Finance, Clinical Research, Professional Education, Commercial Education,
Business Insights, Privacy and Strategic Account Management.

In addition, The
Patient Pathway Business Enablement Lead will also collaborate with
multidisciplinary clinical / non-clinical customers and occasionally patients /
patient groups in Focus markets across EMEA.

Key
projects include, but not limited to; providing program updates to senior
leadership, marketing & communication, content development, development and
delivery of training programs, translation management, copy approval
management, development of an evidence strategy, GDPR compliance and User
Acceptance Testing (UAT).

The Value Creation Patient Pathways Solution
Team and J&J IT Application Services Team are responsible for the
development and deployment of cross-disease state Patient Pathway solutions;
specific disease specialties include Orthopaedics, Bariatric Surgery,
Colorectal Oncology and Electrophysiology. The Patient Pathway Solution Team are
primarily responsible for solution deployment, implementation / execution
through care pathway process mapping, lean management, pathway standardization
and formal change management with a hospital multi-disciplinary team across
EMEA. Patient Pathway Solutions are delivered across the J&J One Medical
Devices Franchise and strive to deliver Triple Aim Metrics (Improved Clinical
Outcomes, Improved Patient Satisfaction and Reduced Costs / Improved
Efficiencies) to the 5P Stakeholders (Patient, Practioner, Provider,
Procurement and Policy Maker).

Current
areas of responsibility within Patient Pathway Solutions Team:

1. Program updates – provide input to Leadership Dashboards and
Metrics to ensure alignment and execution of Hospital Deployment and Technical Deployment
Roadmaps
2. Marketing & Communication - develop and execute the strategy to create and
disseminate marketing and communication assets to key internal stakeholders on
a regular basis using various channels i.e. success stories on Yammer, banner
email newsletters.
3. Content - define and align with Solution Managers a complete and harmonized
‘content set’ across disease states by Phase and Sub Phase (including format:
PDF, Video, Animation etc..). The Business Enablement Lead is also responsible
for Creative Agency Vendor Management.
4. Training – collaborate with Solution Managers and Tech Team to design and create
a complete ‘training set’ for HCPs / Patients / J&J Stakeholders across
disease states. Collaborate with Commercial Education to create an eTraining
Summit Program for patient pathway solutions.
5. Translation - accountable for the management of all translation requirements across
patient pathway solutions. The role includes responsibility for translation
validation and post-localization testing. The Business Enablement Lead is also
responsible for Translation Vendor Management.
6. Copy Approval – ensure patient pathway team compliance to J&J copy approval
process (EOS). Partner with the EOS team to improve efficiency of EOS process.
Partner with Legal and Medical Affairs to develop strategies that improve
quality of EOS submissions.
7. Evidence – partner with HEMA to develop an evidence strategy to ensure that the
right evidence is available at the right level to support patient pathway solutions
customer conversations – both clinical and economic evidence. Define and align
with Solution Managers a complete and harmonized ‘evidence set’ across disease
states Align on a publication policy with HEMA as evidence from patient pathway
solutions becomes available.
8. General Data Patient Regulation (GDPR) – be fully aware of GDPR requirements and updates. Ensure all patient
pathway solutions are GDPR compliant by collaborating with Privacy and IT
Business Architects.
9. User Acceptance Testing (UAT) – collaborate with UAT Lead to review UAT scripts for patient pathway
solutions, manage UAT reviewers from the patient pathway solution team and
participate in UAT as per patient pathway solution Releases.

Qualifications

Skills
and competencies required:

* Strong
Project management skills with a track record in setting business, technical and/or
organizational direction, strategic alignment, coordination and focus
* Collaboration
and teaming skills - Exhibits a driving commitment to change
management (people); excellent people/relationship skills in influencing,
project management, conflict management, team building
* Strategic
and Business Planning skills - defines how strategic process
initiatives will eventually impact business performance and able to
provide appropriate prioritization to such initiatives; knowledge sharing
capability to drive speed of decision making (governance) and mobilization
(execution) required to make the organization first movers in taking
advantage of strategic opportunities; working knowledge of financial,
human resources, and information technology processes within the
corporation
* Superior
ability to collaborate and influence peers, leaders and senior executives
within a matrix environment
* Track record of successful engagement
with clinical & non-clinical stakeholders
* Superior
ability to navigate the organization and decision-making processes across
multiple geographies/cultures
* Ability to
toggle between big picture and attention to detail required
* Ability to
work autonomously and manage scenarios with ambiguity – providing clarity
of direction and purpose when not evident
* Proven track
record in a leadership position
* Product
Sales or Product Launch marketing experience specifically in the MedTech
sector
* Understanding
of the patient care pathway and experience of working directly with
patients.
* Understanding
of the use of technology in healthcare
* Familiarity
with EMEA Healthcare Reimbursement Systems
* Understanding
of Value Based Procurement

Understanding
of Evidence Based Medicine and Health Technology Assessments

Education &
Experience Required:

* Formal qualification or strong
experience in Change Management or Project Management or Process Excellence
* Business experience in the
Medical Device or Pharmaceutical sector
* Degree in science, pharmacy, medicine,
health economics or other related discipline
* Essential Languages: English –
verbal and written

Key Compliance
Requirements:

* Act as a role model for J&J Credo values at
all times. Demonstrate honesty and
ethical behaviour in all areas of responsibility.
* Maintain thorough familiarity with your
detailed personal Health & Safety responsibilities as described in the
Company’s Health & Safety policy.
* Adherence to Safe Fleet Policy.
* Adherence to Healthcare Compliance Policies.
* Adherence to Company policies and necessary
training & development requirements within set time frames.
* Ensure compliance to the Company’s product
complaint process.
* Ability and willingness to travel across EMEA,
minimum 40% of time (occasionally over a weekend)

In
order to achieve our set goals & targets, we must all lead using our
Leadership Imperatives and achieve our Leadership Performance Standards:

1. LIVE
OUR CREDO: Demonstrate
and inspire the behaviours that reinforce Our Credo.
2. CONNECT: Collaborate
internally and externally in order to develop insights to drive innovation
3. SHAPE: Driving meaningful
innovation through our insights to meet unmet needs and generate value and
solutions for our customers. In order to do this we must be bold and courageous
in challenging the status quo and adapting to change.
4. LEAD:
Everyone is a leader and is accountable for their
own development and that of others. We must leverage diversity and ensure we
have open and constructive conversations.

5. DELIVER:
Is
“HOW” we accomplish our business results.
We must focus on our ability to inspire and mobilize people; empowering
them to act boldly with speed and agility, to do even more than they thought
they could.

What type of mark
will you make?

Your rare talents and perspectives can make a vital
contribution to creative products that improve the lives of people everywhere.
At Johnson & Johnson, our company's ethical character is defined by our
people. We strive to attract people with strong, positive values and we
develop, reinforce and reward those values. With good career development
opportunities, we are the world's sixth largest consumer company and can
demonstrate an excellent range of benefits. If our ethos is aligned to your
values, then this could be the best career move you'll make.

Johnson
& Johnson is a supporter of equal opportunities and is a proud member of Disability
Confident.

Primary Location
United Kingdom-England-Leeds-
Organization
Johnson & Johnson Medical Ltd. - fka -Ethicon Ltd. (7355)
Job Function
IT Project Management
Requisition ID
1905732903W

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