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20 days ago
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Business Intelligence and Analytics Manager, Workplace


Facebook
Location: London
Job type: Permanent
Sector: Marketing Agency
Category: Research and Analytics Jobs
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Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Workplace by Facebook's mission is to give the world a place to work together. Launched in 2016, Workplace is an enterprise communications platform that is used by over 30,000 organisations of all sizes worldwide to transform how they connect, collaborate and get work done. To help with the ongoing growth of the Workplace business, we are seeking a world-class Business Intelligence and Analytics Manager who is passionate about Workplace by Facebook and the role that a connected workforce can play in improving the productivity of an organisation.

As the BI and Analytics Manager for Workplace you and your team will drive data driven insights and reporting to measure our business' top goals and KPIs, inform sales and marketing strategy, and assess business performance. You will increase business efficiency through automation and enable senior leadership to make effective, data driven decisions. You will partner with cross-functional stakeholders including Sales, Partnerships, Marketing, Engineering and Data Science to design and deliver analytically driven insights and solutions. This is an exciting opportunity to help scale a fast growing, emerging business within Facebook.

The ideal candidate will have a background in computer science or a highly analytical field, will have experience working with large data stores and with relevant coding languages. You are focused on results, a self-starter, and have demonstrated success in using analytics to drive sales and marketing insights and performance. This is a full-time position and is located in our London office.

RESPONSIBILITIES

*

Lead and develop a team of high performing Business Analysts

*

Drive a coordinated Business Intelligence and Automation strategy to enable tracking of business KPIs and reporting on business performance at scale

*

Build relationships with cross-functional stakeholders globally, gather requirements and deliver reporting/analytics solutions to meet those requirements

*

Manage a roadmap of analytics projects including rapid, sprint style development and communicate regularly on progress

*

Conceptualise and build centralised tools (including dashboards) that the Workplace sales and marketing teams can use to extract data / insights in an automated manner

*

deep understanding of data flows and data definitions to creatively address complex business requirements

*

architect and drives delivery of clean, maintainable solutions

*

Author and review pipelines via SQL and python based ETL framework

*

Conduct deep dives and mine massive amounts of data to extract meaningful insights for the sales and marketing teams

*

Understand Enterprise Solutions / SaaS Industry trends, and use these to inform analytics approaches

*

Support the Workplace Team with setting goals/KPIs and with key planning efforts as needed

MINIMUM QUALIFICATIONS

*

BA/BS in Math, Statistics, Economics, Computer Science, Physics, or other quantitative fields

*

Significant work experience in data analytics, having managed others and developed people leadership capability.

*

Insight and thought leadership on data architecture and tools integration in high growth enterprises

*

Experience in setting up and implementing a reporting solution for sales/marketing teams with a strong emphasis on automation, self-service and visualisation

*

Advanced Excel skills, experience with SQL (Oracle, Vertica, Hive, MySQL, etc.) and other programming languages

*

Strong analytical skills, with experience solving ambiguous problems using data and providing practical business insights

*

Understanding and experience of core business processes including Finance, Marketing, Sales, and Customer Success in a SaaS or subscription-based organization

*

Strong interpersonal skills with demonstrated ability to present and influence stakeholders at all levels of an organization, both technical and non-technical

*

Ability to work independently, think creatively, manage multiple projects and deliver results in a fast-paced, cross-functional environment

*

Experience communicating with business leaders and cross-functional stakeholders

PREFERRED QUALIFICATIONS

*

Prior B2B SaaS experience including Sales Analytics, Marketing Analytics and/or User Growth Accounting
Understanding of statistical analysis, experience with packages, such as R, MATLAB, SPSS, SAS, Stata, etc
Experience in integrating Salesforce with other tools and data sources
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Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities — we're just getting started.

Workplace by Facebook's mission is to give the world a place to work together. Launched in 2016, Workplace is an enterprise communications platform that is used by over 30,000 organisations of all sizes worldwide to transform how they connect, collaborate and get work done. To help with the ongoing growth of the Workplace business, we are seeking a world-class Business Intelligence and Analytics Manager who is passionate about Workplace by Facebook and the role that a connected workforce can play in improving the productivity of an organisation.

As the BI and Analytics Manager for Workplace you and your team will drive data driven insights and reporting to measure our business' top goals and KPIs, inform sales and marketing strategy, and assess business performance. You will increase business efficiency through automation and enable senior leadership to make effective, data driven decisions. You will partner with cross-functional stakeholders including Sales, Partnerships, Marketing, Engineering and Data Science to design and deliver analytically driven insights and solutions. This is an exciting opportunity to help scale a fast growing, emerging business within Facebook.

The ideal candidate will have a background in computer science or a highly analytical field, will have experience working with large data stores and with relevant coding languages. You are focused on results, a self-starter, and have demonstrated success in using analytics to drive sales and marketing insights and performance. This is a full-time position and is located in our London office.

RESPONSIBILITIES

*

Lead and develop a team of high performing Business Analysts

*

Drive a coordinated Business Intelligence and Automation strategy to enable tracking of business KPIs and reporting on business performance at scale

*

Build relationships with cross-functional stakeholders globally, gather requirements and deliver reporting/analytics solutions to meet those requirements

*

Manage a roadmap of analytics projects including rapid, sprint style development and communicate regularly on progress

*

Conceptualise and build centralised tools (including dashboards) that the Workplace sales and marketing teams can use to extract data / insights in an automated manner

*

deep understanding of data flows and data definitions to creatively address complex business requirements

*

architect and drives delivery of clean, maintainable solutions

*

Author and review pipelines via SQL and python based ETL framework

*

Conduct deep dives and mine massive amounts of data to extract meaningful insights for the sales and marketing teams

*

Understand Enterprise Solutions / SaaS Industry trends, and use these to inform analytics approaches

*

Support the Workplace Team with setting goals/KPIs and with key planning efforts as needed

MINIMUM QUALIFICATIONS

*

BA/BS in Math, Statistics, Economics, Computer Science, Physics, or other quantitative fields

*

Significant work experience in data analytics, having managed others and developed people leadership capability.

*

Insight and thought leadership on data architecture and tools integration in high growth enterprises

*

Experience in setting up and implementing a reporting solution for sales/marketing teams with a strong emphasis on automation, self-service and visualisation

*

Advanced Excel skills, experience with SQL (Oracle, Vertica, Hive, MySQL, etc.) and other programming languages

*

Strong analytical skills, with experience solving ambiguous problems using data and providing practical business insights

*

Understanding and experience of core business processes including Finance, Marketing, Sales, and Customer Success in a SaaS or subscription-based organization

*

Strong interpersonal skills with demonstrated ability to present and influence stakeholders at all levels of an organization, both technical and non-technical

*

Ability to work independently, think creatively, manage multiple projects and deliver results in a fast-paced, cross-functional environment

*

Experience communicating with business leaders and cross-functional stakeholders

PREFERRED QUALIFICATIONS

*

Prior B2B SaaS experience including Sales Analytics, Marketing Analytics and/or User Growth Accounting
Understanding of statistical analysis, experience with packages, such as R, MATLAB, SPSS, SAS, Stata, etc
Experience in integrating Salesforce with other tools and data sources
Apply

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