6 months ago
Perfect Store Manager – Northern Europe
the world, one person at a time... inspires and unites the people of Johnson
& Johnson. We embrace research and science - bringing innovative ideas,
products and services to advance the health and well-being of people. Employees
of the Johnson & Johnson Family of Companies work with partners in health
care to touch the lives of over a billion people every day, throughout the
world. Our Family of Companies comprises: The world’s premier consumer health
company. The world’s largest and most diverse medical devices company. The
world’s third-largest biologics company. And the world’s sixth-largest
pharmaceuticals company. We have more than 250 operating companies in 57
countries employing 120,200 people.
opportunity to become part of the success story behind one of the world’s
fastest growing consumer companies. At Johnson & Johnson we have a truly
unrivalled brand portfolio with power brands across multiple categories
including but not limited to Johnson’s®, Neutrogena®, Clean & Clear®,
Listerine®, Calpol®, and Sudafed®. We have achieved consistent growth and our
breakthrough plans make this a great place to further your career
Reports to: Perfect Store Director
– Northern Europe
Direct reports: No
Location: Maidenhead (Flexible working policy)
About the role
Transforming our physical availability through in-store execution
is a key priority for J&J Northern Europe.
The Perfect Store program is a transformational growth and capability
program for in store execution and is a key pillar of the Northern European
Growth plan. The program will be designed
and deployed to grow our macro category and accelerate our NTS growth and share
through systematically step changing the in-store presence of our brands,
across all trade channels.
This Perfect Store Manager role ensures
delivery of the Program by monitoring Perfect Store initiatives, owning the
Northern Europe (UK, Nordics and Ireland) Perfect Store dashboard, and
providing regular management updates at UK, Northern Europe and Global levels.
The successful candidate will need strong project management skills as well as
advanced analytical skills. The ability to diligently track initiatives and
constructively challenge key stakeholders to reap most value from the Program
will also be critical.
Drive Perfect Store initiative implementation,
report on progress and key milestones, and flag blockers and potential
Perfect Store delivery by managing initiative implementation with market leads
updates to management by co-ordinating status updates from initiative owners
contact for 3rd party sales team.
Managing agency relationship and agreed action standards. Liaising with their analytics team to ensure
consistency of KPI measurement.
Identifying the “so whats” following retail advisor visits and how they
relate to monthly audit results.
Co-ordinating J&J Head Office briefings with CDMs.
measurements for N.Europe to track progress on Perfect Store KPIs:
N.Europe dashboard delivery on a timely and accurate basis
N.Europe contact for monthly audit store checks for the UK with service
providers (Trax & feet on street agency)
store check measurements and unveil outliers/ errors and recommend actions
data delivery for N.Europe as required to optimize automation
with regional and global owners of the Perfect Store dashboard (provide
updates, ad-hoc deep-dive analyses etc.) Create and update N.Europe Perfect
Store report for key management meetings
with N.Europe analytics team to link KPI performance with business outcomes
account teams for store checks analyses and in preparing customer negotiations
Drive Perfect Store annual opportunity
sizing and ambition-setting process:
teams to define next year’s ambition
and challenge team’s plans, ambition level to reap maximum potential
size of prize and NTS breakdown per retail environment
* Bachelor’s Degree or equivalent,
MBA preferred. High levels of
intellectual capacity and curiosity.
* Strong project management skills
– the ability to play an active role in monitoring progress of initiative
and challenging teams to reap most potential
* Excellent communication skills
and interpersonal skills.
* Business experience, with
understanding of both J&J internal dynamics and customer dynamics
* Experience in vendor management/
negotiations with service providers
* Strong, proven analytical skills
* Own KPIs definitions
* Challenge store checks output
* Provide analytical reports based
on dashboard results, identify drivers of performance, inter-dependencies
and suggest actions
* Support account and category
teams with deep-dive analyses in their preparations for the account
* Own Size of Prize and NTS models
* Advanced Excel user, basic
knowledge of Tableau and VBA is a plus
self-driven, and diligent
* Self starter with the ability to
take initiative and proactively identify issues / opportunities and recommend
type of mark will you make?
Your rare talents and perspectives can make
a vital contribution to creative products that improve the lives of people
everywhere. At Johnson & Johnson, our company's ethical character is
defined by our people. We strive to attract people with strong, positive values
and we develop, reinforce and reward those values. With good career development
opportunities, we are the world's sixth largest consumer company and can
demonstrate an excellent range of benefits. If our ethos is aligned to your
values, then this could be the best career move you'll make.
Johnson & Johnson Family of Companies are equal opportunity
employers, and all qualified candidates will receive consideration for
employment without regard to race, colour, region, sex, sexual orientation,
gender identity, genetic information, national origin, protected veteran
status, disability status, or any other characteristic protected by law.
We respectively request Government Officials to identify
themselves as such on application; for the purpose of the Foreign Corrupt
Practices Act. If you decide to apply for the position, any personal data which
you provide shall be processed by Johnson & Johnson. Your personal
data shall be processed for the purposes of recruitment, recruitment policy and
Johnson & Johnson is a supporter of
equal opportunities and is a proud member of Disability Confident.
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