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3 months ago
AXA
Salary: up to £45,000
Location: UK
Job type: Permanent
Category: Development Jobs
Description

Claims Capability Development Manager is a brand new role to our structure and we are looking for someone to drive the transformation of technical training across Claims to optimise learning solutions and ensure content is fit for purpose and delivered in an engaging and modern way.

You will be the driving force of Claims performance to support the AXA Insurance vision.

Your key responsibilities will include

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Lead a team of Claims Technical Trainers ensuring they achieve their full potential and are engaged to deliver learning solutions of the highest standards

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Understanding business needs and challenges, ensuring solutions and Development Plans are aligned.

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Work collaboratively with other L&D/ technical training teams across AXA UK.

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Design, deliver and evaluate learning solutions and development frameworks across Claims through high quality, blended and modern learning practices.

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Collate and format all learning data including operational key performance indicators and use this to drive business decisions

Qualifications

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Broad experience across all aspects of the Learning & Development cycle, including design and delivery of a range of blended learning solutions

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Good understanding of technical claims is preferred

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Project management experience

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Ability to influence key stakeholders

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Line management experience and skills

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Strategic thinking and decision making

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Positive outlook on change and transformation, with effective communication styles and skills

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Working with people – able to understand, listen, consult and collaborate effectively with others

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Ability to co-ordinate, organise and prioritise own workload

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Excellent commercial focus, drawing on external trends and best practices

About AXA

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.

Proud to be part of the AXA Group, the number one global insurance brand and a worldwide leader in financial services, AXA Insurance businesses employ over 5,500 in a network of offices across the UK. Our expert teams care for a huge range of customers, helping them protect their cars, homes and businesses against life’s uncertainties. Whether bought directly, through brokers or through a number of corporate partners, our market-leading products are trusted by millions.

What We Offer

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Important notice: We’ve recently become aware of a recruitment scam in which candidates are asked to be interviewed on Google Hangouts. It is not our policy to conduct interviews via Google Hangouts (we much prefer face-to-face), so if you have been asked to do this, please let the recruitment team know and we’ll do our best to advise you. Likewise, if you’re unsure if the person you’re speaking to is genuinely an AXA recruiter or the job you’re ing for is legitimately from AXA, please get in touch and we can check for you. We cannot be held responsible for any interviews conducted without our knowledge and authorisation. If you’re unsure and would like some advice, feel free to get in touch with our recruitment team.

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