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16 days ago
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Claims Team Leader


AXA
Location: Redhill
Job type: Permanent
Category: Marketing Manager
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Description

Calling all people managers!!! Do you have Insurance/Claims
Management experience and are looking for your next challenge?

If so then read on a find out more….

As the Claims Manager you will be leading a
professional, engaging, motivated, customer-focused work environment, conducive
to delivering the highest level of service and quality.

Not only will you be leading and maintaining a
high-performance team, you will be ensuring that the customer is the main focus
throughout service delivery, respecting regulatory guidelines and AXA’s policies
and processes.

Qualifications

To be successful in this role you will be able to
demonstrate the following skills and experience –

*

Proven experience of people management in a leadership role
* Experience of mentoring, developing and getting the best out of people
* Experience of KPIs, SLAs and Quality Management standards
* Experience of budget and operational management
* Claims management experience
* An excellent communicator, capable of relationship building, influencing and asserting opinion at all levels
* Ability to demonstrate a highly professional work ethic
* High level time management skills are essential.
* A high degree of drive and commitment is a must together with a positive can-do attitude.
* Excellent standard of written English and Mathematics

The
salary for this role is up to £30,000
depending on experience and will be based in our Redhill office in Surrey.

About AXA

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

AXA Partners is AXA’s global entity dedicated to co-building and distributing with partners simple, customer-centric and innovative solutions that combine insurance, assistance and other value-added services.

As an integral part of the Group Innovation unit, AXA Partners also plays a key role in the deployment of disruptive solutions emerging from this innovation ecosystem.

The combination of both missions positions AXA Partners today as a key pillar of AXA’s Payer-to-Partner strategy.

With the support of operating units established in 39 countries, our more than 9,000 employees are at the service of our customers anywhere, anytime.

In 2017, AXA Partners’ revenues reached €3.2 billion.

What We Offer

.



Important notice: We’ve recently become aware of a recruitment scam in which candidates are asked to be interviewed on Google Hangouts. It is not our policy to conduct interviews via Google Hangouts (we much prefer face-to-face), so if you have been asked to do this, please let the recruitment team know and we’ll do our best to advise you. Likewise, if you’re unsure if the person you’re speaking to is genuinely an AXA recruiter or the job you’re ing for is legitimately from AXA, please get in touch and we can check for you. We cannot be held responsible for any interviews conducted without our knowledge and authorisation. If you’re unsure and would like some advice, feel free to get in touch with our recruitment team.
Description

Calling all people managers!!! Do you have Insurance/Claims
Management experience and are looking for your next challenge?

If so then read on a find out more….

As the Claims Manager you will be leading a
professional, engaging, motivated, customer-focused work environment, conducive
to delivering the highest level of service and quality.

Not only will you be leading and maintaining a
high-performance team, you will be ensuring that the customer is the main focus
throughout service delivery, respecting regulatory guidelines and AXA’s policies
and processes.

Qualifications

To be successful in this role you will be able to
demonstrate the following skills and experience –

*

Proven experience of people management in a leadership role
* Experience of mentoring, developing and getting the best out of people
* Experience of KPIs, SLAs and Quality Management standards
* Experience of budget and operational management
* Claims management experience
* An excellent communicator, capable of relationship building, influencing and asserting opinion at all levels
* Ability to demonstrate a highly professional work ethic
* High level time management skills are essential.
* A high degree of drive and commitment is a must together with a positive can-do attitude.
* Excellent standard of written English and Mathematics

The
salary for this role is up to £30,000
depending on experience and will be based in our Redhill office in Surrey.

About AXA

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

AXA Partners is AXA’s global entity dedicated to co-building and distributing with partners simple, customer-centric and innovative solutions that combine insurance, assistance and other value-added services.

As an integral part of the Group Innovation unit, AXA Partners also plays a key role in the deployment of disruptive solutions emerging from this innovation ecosystem.

The combination of both missions positions AXA Partners today as a key pillar of AXA’s Payer-to-Partner strategy.

With the support of operating units established in 39 countries, our more than 9,000 employees are at the service of our customers anywhere, anytime.

In 2017, AXA Partners’ revenues reached €3.2 billion.

What We Offer

.



Important notice: We’ve recently become aware of a recruitment scam in which candidates are asked to be interviewed on Google Hangouts. It is not our policy to conduct interviews via Google Hangouts (we much prefer face-to-face), so if you have been asked to do this, please let the recruitment team know and we’ll do our best to advise you. Likewise, if you’re unsure if the person you’re speaking to is genuinely an AXA recruiter or the job you’re ing for is legitimately from AXA, please get in touch and we can check for you. We cannot be held responsible for any interviews conducted without our knowledge and authorisation. If you’re unsure and would like some advice, feel free to get in touch with our recruitment team.
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