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about 1 month ago
Leighton Taylor Consulting
Salary: £30000 - £40000 per annum
Location: London
Job type: Permanent
Business sector: B2B
Contact: Colette Norfolk
Sector: Professional/Business Services
Category: CRM Jobs
An excellent opportunity has arisen for a Client Programme Team Executive to join a major global law firm to help shape and execute a best-in-class Client Programme that broadens the firm's strategic and priority relationships and delivers significant growth in revenue and profitability. Your main duties will include:
  • Ensuring that clients' external reporting requirements are accurately met and delivered on time.
  • Producing agendas for Client Programme Team meetings.
  • Tracking all requests that come into the team especially in relationship to client events and internal reports
  • Preparing first drafts of relationship reports, bespoke training menus, capability statements, factsheets and pitches.
  • Collating all firmwide news for inclusion in external-facing client team newsletters and relationship reports
  • Reviewing a consolidated monthly WIP report for all strategic and priority clients
  • Working with Client Managers to audit and maintain InterAction data for client contacts.
  • Ensuring maintenance of open communication and collaboration channels with key stakeholder groups
  • Creating client newsletters and ensuring content is appropriately disseminated
  • Organising bespoke events
  • Delivering Client Listening initiatives
The ideal candidate will be a bright graduate or equivalent with a degree in business or marketing allied with previous marketing or BD experience gained whilst working in a professional services firm. The Client Programme Team Executive will also have a sound understanding of CRM systems, including InterAction, and proven experience in interpreting financial information and generating bespoke reporting, using pivot tables in Excel, to provide to key stakeholders
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