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8 days ago
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Collections Performance Analyst


Three
Location: Glasgow
Job type: Permanent
Category: Analysis Jobs
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The successful candidate will use expertise in specialist systems, such as SAS to understand the end to end collections performance drilling down to identify trends, issues and opportunities. They will investigate variances and support changes by providing impact assessments and post implementation reviews.

They will be able to see their recommendation all the way through into the live environment.

The analytics team`s key objective is to provide timely and accurate insight to drive change across the operations. Working with different key stakeholders across the business, the analysts will provide reports and insight to support continuous review to enable Three to maximise profitability in line with business objectives.

To succeed in this role you’ll need to be a dynamic and flexible individual that embraces being a key member of the team. We’re looking for people that will constantly question and look for opportunities to improve, a self-motivated individual who can achieve a high standard of accuracy and achieving deadlinesJob description

Job Context

The successful candidate will use expertise in specialist systems, such as SAS to understand the end to end collections performance drilling down to identify trends, issues and opportunities. They will investigate variances and support changes by providing impact assessments and post implementation reviews.

They will be able to see their recommendation all the way through into the live environment.

The analytics team`s key objective is to provide timely and accurate insight to drive change across the operations. Working with different key stakeholders across the business, the analysts will provide reports and insight to support continuous review to enable Three to maximise profitability in line with business objectives.

To succeed in this role you’ll need to be a dynamic and flexible individual that embraces being a key member of the team. We’re looking for people that will constantly question and look for opportunities to improve, a self-motivated individual who can achieve a high standard of accuracy and achieving deadlines.

The successful candidate will use expertise in specialist systems, such as SAS to understand the end to end collections performance drilling down to identify trends, issues and opportunities. They will investigate variances and support changes by providing impact assessments and post implementation reviews.

They will be able to see their recommendation all the way through into the live environment.

The analytics team`s key objective is to provide timely and accurate insight to drive change across the operations. Working with different key stakeholders across the business, the analysts will provide reports and insight to support continuous review to enable Three to maximise profitability in line with business objectives.

To succeed in this role you’ll need to be a dynamic and flexible individual that embraces being a key member of the team. We’re looking for people that will constantly question and look for opportunities to improve, a self-motivated individual who can achieve a high standard of accuracy and achieving deadlines.

The successful candidate will use expertise in specialist systems, such as SAS to understand the end to end collections performance drilling down to identify trends, issues and opportunities. They will investigate variances and support changes by providing impact assessments and post implementation reviews.

They will be able to see their recommendation all the way through into the live environment.

The analytics team`s key objective is to provide timely and accurate insight to drive change across the operations. Working with different key stakeholders across the business, the analysts will provide reports and insight to support continuous review to enable Three to maximise profitability in line with business objectives.

To succeed in this role you’ll need to be a dynamic and flexible individual that embraces being a key member of the team. We’re looking for people that will constantly question and look for opportunities to improve, a self-motivated individual who can achieve a high standard of accuracy and achieving deadlines.

Proactively collect, analyse and interpret information to support the development of collections strategies, policies and processes.

Create your own code to collect, analyse and interpret information to understand key trends using data mining techniques.

Use SAS to analyse project specific data, to proactively assess and communicate campaign success, customer profiles and impact on Collections Recovery Rates

Engage with team members to manage the key performance objectives and challenge existing collections process and policies.

Perform regular and ad-hoc tasks, and produce reports as required that will contribute to the successful operation of the Collections Performance Analytics team.

Live our "Being Three" skills: Customer Driven, Agile, Collaborative.

Must have experience and knowledge:

* Experience in analysing data using SAS (Base), SQL or similar language
* Proficient in Microsoft Office e.g. Excel, Word, PowerPoint
* Advanced Excel skills: Pivots, Vlookup, conditional formatting etc. VBA beneficial.
* A degree level or equivalent education in a numerate or analytical discipline
* Be engaged, enthusiastic and confident joining in team discussions
* Analytical approach to problem solving
* Highly numerate
* Attention to detail / concern for accuracy
* Strong communication skills, both written and verbal

Nice to have experience and knowledge:

* Ideally have experience working in a collections analytics role

* Experience working as an analyst in a fast paced organisation

-->

Roles & Responsibilities

Proactively collect, analyse and interpret information to support the development of collections strategies, policies and processes.

Create your own code to collect, analyse and interpret information to understand key trends using data mining techniques.

Use SAS to analyse project specific data, to proactively assess and communicate campaign success, customer profiles and impact on Collections Recovery Rates

Engage with team members to manage the key performance objectives and challenge existing collections process and policies.

Perform regular and ad-hoc tasks, and produce reports as required that will contribute to the successful operation of the Collections Performance Analytics team.

Live our "Being Three" skills: Customer Driven, Agile, Collaborative.

Skills, Experience & Qualifications

Must have experience and knowledge:

* Experience in analysing data using SAS (Base), SQL or similar language
* Proficient in Microsoft Office e.g. Excel, Word, PowerPoint
* Advanced Excel skills: Pivots, Vlookup, conditional formatting etc. VBA beneficial.
* A degree level or equivalent education in a numerate or analytical discipline
* Be engaged, enthusiastic and confident joining in team discussions
* Analytical approach to problem solving
* Highly numerate
* Attention to detail / concern for accuracy
* Strong communication skills, both written and verbal

Nice to have experience and knowledge:

* Ideally have experience working in a collections analytics role

* Experience working as an analyst in a fast paced organisation
The successful candidate will use expertise in specialist systems, such as SAS to understand the end to end collections performance drilling down to identify trends, issues and opportunities. They will investigate variances and support changes by providing impact assessments and post implementation reviews.

They will be able to see their recommendation all the way through into the live environment.

The analytics team`s key objective is to provide timely and accurate insight to drive change across the operations. Working with different key stakeholders across the business, the analysts will provide reports and insight to support continuous review to enable Three to maximise profitability in line with business objectives.

To succeed in this role you’ll need to be a dynamic and flexible individual that embraces being a key member of the team. We’re looking for people that will constantly question and look for opportunities to improve, a self-motivated individual who can achieve a high standard of accuracy and achieving deadlinesJob description

Job Context

The successful candidate will use expertise in specialist systems, such as SAS to understand the end to end collections performance drilling down to identify trends, issues and opportunities. They will investigate variances and support changes by providing impact assessments and post implementation reviews.

They will be able to see their recommendation all the way through into the live environment.

The analytics team`s key objective is to provide timely and accurate insight to drive change across the operations. Working with different key stakeholders across the business, the analysts will provide reports and insight to support continuous review to enable Three to maximise profitability in line with business objectives.

To succeed in this role you’ll need to be a dynamic and flexible individual that embraces being a key member of the team. We’re looking for people that will constantly question and look for opportunities to improve, a self-motivated individual who can achieve a high standard of accuracy and achieving deadlines.

The successful candidate will use expertise in specialist systems, such as SAS to understand the end to end collections performance drilling down to identify trends, issues and opportunities. They will investigate variances and support changes by providing impact assessments and post implementation reviews.

They will be able to see their recommendation all the way through into the live environment.

The analytics team`s key objective is to provide timely and accurate insight to drive change across the operations. Working with different key stakeholders across the business, the analysts will provide reports and insight to support continuous review to enable Three to maximise profitability in line with business objectives.

To succeed in this role you’ll need to be a dynamic and flexible individual that embraces being a key member of the team. We’re looking for people that will constantly question and look for opportunities to improve, a self-motivated individual who can achieve a high standard of accuracy and achieving deadlines.

The successful candidate will use expertise in specialist systems, such as SAS to understand the end to end collections performance drilling down to identify trends, issues and opportunities. They will investigate variances and support changes by providing impact assessments and post implementation reviews.

They will be able to see their recommendation all the way through into the live environment.

The analytics team`s key objective is to provide timely and accurate insight to drive change across the operations. Working with different key stakeholders across the business, the analysts will provide reports and insight to support continuous review to enable Three to maximise profitability in line with business objectives.

To succeed in this role you’ll need to be a dynamic and flexible individual that embraces being a key member of the team. We’re looking for people that will constantly question and look for opportunities to improve, a self-motivated individual who can achieve a high standard of accuracy and achieving deadlines.

Proactively collect, analyse and interpret information to support the development of collections strategies, policies and processes.

Create your own code to collect, analyse and interpret information to understand key trends using data mining techniques.

Use SAS to analyse project specific data, to proactively assess and communicate campaign success, customer profiles and impact on Collections Recovery Rates

Engage with team members to manage the key performance objectives and challenge existing collections process and policies.

Perform regular and ad-hoc tasks, and produce reports as required that will contribute to the successful operation of the Collections Performance Analytics team.

Live our "Being Three" skills: Customer Driven, Agile, Collaborative.

Must have experience and knowledge:

* Experience in analysing data using SAS (Base), SQL or similar language
* Proficient in Microsoft Office e.g. Excel, Word, PowerPoint
* Advanced Excel skills: Pivots, Vlookup, conditional formatting etc. VBA beneficial.
* A degree level or equivalent education in a numerate or analytical discipline
* Be engaged, enthusiastic and confident joining in team discussions
* Analytical approach to problem solving
* Highly numerate
* Attention to detail / concern for accuracy
* Strong communication skills, both written and verbal

Nice to have experience and knowledge:

* Ideally have experience working in a collections analytics role

* Experience working as an analyst in a fast paced organisation

-->

Roles & Responsibilities

Proactively collect, analyse and interpret information to support the development of collections strategies, policies and processes.

Create your own code to collect, analyse and interpret information to understand key trends using data mining techniques.

Use SAS to analyse project specific data, to proactively assess and communicate campaign success, customer profiles and impact on Collections Recovery Rates

Engage with team members to manage the key performance objectives and challenge existing collections process and policies.

Perform regular and ad-hoc tasks, and produce reports as required that will contribute to the successful operation of the Collections Performance Analytics team.

Live our "Being Three" skills: Customer Driven, Agile, Collaborative.

Skills, Experience & Qualifications

Must have experience and knowledge:

* Experience in analysing data using SAS (Base), SQL or similar language
* Proficient in Microsoft Office e.g. Excel, Word, PowerPoint
* Advanced Excel skills: Pivots, Vlookup, conditional formatting etc. VBA beneficial.
* A degree level or equivalent education in a numerate or analytical discipline
* Be engaged, enthusiastic and confident joining in team discussions
* Analytical approach to problem solving
* Highly numerate
* Attention to detail / concern for accuracy
* Strong communication skills, both written and verbal

Nice to have experience and knowledge:

* Ideally have experience working in a collections analytics role

* Experience working as an analyst in a fast paced organisation
Apply

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