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8 months ago
Location: London
Job type: Permanent
Category: Analysis Jobs
Commercial Assistant Analyst

* Type of role: full time permanent

* Location: London

* Hours: Monday-Friday 09:00-17:30

* Holidays: 25 days

Overall purpose of the job:

* Support the team in the analysis and shaping of large and strategic contracts.

* Assist the Product Managers in product analysis and reporting.

Key responsibilities for this job:

* Manage the queue for Commercial / Contract Support Requests (CCSR), ensuring that requests are allocated, attended and resolved within the established SLAs.

* Distribute and coordinate within the team the tasks involved in a CCSR, ensuring that items are completed within the agreed timescales and escalated when required.

* Manage the communication with the sales team and key stake-holders making sure that everyone is appropriately updated.

* Manage the CCSR database and ensure is kept up to date.

* Identify any requests already available in the CCSR data base and communicate the results back to the relevant team.

* Build the Commercial Contract Analysis as per the relevant templates, extract the main deal KPIs and when appropriate provide initial deal shaping to achieve the business objectives.

* Support Product Managers in product analysis and reporting (i.e. cost modelling, performance analysis, business cases..).

* Update internal databases as required.

* Work closely with the Product Managers, Solutions, Sales and Bid teams to ensure the correct and efficient development of the Commercial / Contract function.

Knowledge and experience required:

* Highly numerate with strong reporting and analytical skills.

* Advanced skills in Excel - ability to analyse, manipulate reports and present results.

* Great attention to detail.

* Good verbal and written communication skills.

* Team player

* Strong customer service focus.

* Flexible approach to work with the ability to work effectively under pressure.

* Positive and professional attitude.

Desirable knowledge and experience:

* Experience in commercial analysis and contracts within the IT / Telecoms area.

* Understanding of the IT / Telecoms market and technologies.

* Experience in writing technical documents.

Mission Statement

"Achieve the status whereby Exponential-e 3.0 is formally acknowledged among our peers, competitors and clients as the most advanced and innovative business technology enabler in The World. A World-class company..."

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