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9 months ago
Capita PLC
Location: London
Job type: Permanent
Sector: Marketing Agency
Category: Analysis Jobs
Vacancy description

Communications Analyst


Location - London

Competitive salary, bonus and benefits

30 million homes and small businesses in Great Britain are being offered gas and electricity smart meters by 2020.
Underpinning these smart meters is a highly secure, nationwide data network which connects the smart meters in homes and businesses with energy suppliers, network operators and authorised third parties.
The Data Communications Company (DCC) is delivering this once-in-a-generation project, which is one of the most ambitious, challenging and exciting of its kind in the world.
The secure data network which DCC is delivering will serve as vital national infrastructure and will be a catalyst for the most significant and innovative transformation of the energy sector in decades. This technology will help Britain become a global leader in smart energy and clean growth.
The DCC is funded by, and operates on behalf of, the energy industry. As well as designing and developing the solution, it procures and implements it, and then performance manages it. The secure data network has recently gone fully operational: thousands of smart meters are being installed onto it, at a rapidly accelerating rate.
Alongside delivery of the smart metering network, the DCC is also delivering the programme to bring first-generation smart meters onto the new system; developing communications technology to overcome physical challenges such as signal strength in high rise buildings; and directing the programme to design and implement a new Centralised Registration Service which will underpin Ofgem’s reforms to allow consumers to switch energy supplier within 24 hours.
To deliver these vital programmes, the DCC is investing in highly-skilled, multi-disciplinary professionals capable of operating in a dynamic environment with significant levels of engagement with industry, Government and service providers.

For more information on the role of the DCC, please visit javascript:void(0);.

We are looking for an experienced and enthusiastic communications professional who will work across various media to ensure the long-term success of DCC and our customers.
Working closely with the Switching Programme’s Director, Deputy Director and Programme Managers, the focus of this role is the management of Switching Programme’s external and internal key communications. The role will develop and maintain the strategic objective for communication activities in the programme. Crucially, the role will involve liaising and collaborating closely with communications colleagues in DCC Corporate Affairs.

The role will work to a Stakeholder Manager currently being recruited. The real challenge of this programme is bringing a lot of organisations with us across a complex business landscape, including contractors, existing service providers and energy companies.

The role will lead on advice on communication strategy, use of different media, messaging, etc.
We envisage this will involve support with direct communication activities as well as:
• Occasional events support
• Occasional blogs or articles for journals
• Regular website content updates
• Regular newsletters/updates

The approach taken under this role adapts around the following key phases or milestones:
1. Enactment phase – largely procurement to contracting by DCC (up to May 2019)
2. Development by Ofgem of the Retail Energy Code (May 2018 – end 2019)
3. Start of Design, Build and Test (May 2019)
4. Re-baselining technical designs; move from logical to physical architecture (early 2019)

Skills and Experiences Desirable
• Excellent verbal and written communications skills
• Knowledge of the energy industry required
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, within a highly technical and competitive environment
• Proven ability to manage multiple priorities at a time while paying strict attention to detail
• Confident team player, with great commercial awareness and attention to detail
• Discretion in dealing with a range of individuals including senior directors
• Ability to justify a business need for an action
• Experience in handling confidential and sensitive issues

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