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5 months ago
The Body Shop
Location: London
Job type: Permanent
Sector: Advertising / Creative Agency
Category: Marketing Manager
Job Description:


Are you a Senior Designer or Creative Lead, looking for your next role in an award-winning global retail business? Then we'd love to hear from you!

Please note that to be considered for this role, the candidates will need to supply a pdf portfolio or at least an example of their work that is small enough to be emailed.


When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible.

Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.


The Body Shop, along with Aesop and Natura, is part of Natura &Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969.


A strong and motivational Creative Lead who will drive and bring to life The Body Shop’s global brand purpose through best in class omnichannel design and execution. You will take direction from the Head of Creative, influence and motivate the team of multichannel creative, partnering with other disciplines including Content, Copy, VM, Store Design and Marketing to create disruptive, engaging 360 consumer facing brand campaigns and communications.

This role will be responsible for conceptualising, designing and art directing creative projects through the understanding of 360 omnichannel customer journeys, touch points and product strategies. You will be channel agnostic in your approach and deep understand of how campaigns, and experiences live across all global platforms through a consumer and mobile first approach.

This is both a directing and hands on position responsible for the end to end creation of campaigns and experiences. You will thrive on new challenges, willing to think and work in new ways, able to present and articulate concepts clearly, communicate positively, and debate with peers and influence various stakeholders. You will work closely and collaboratively with the Head of Creative and key business stakeholders.



Lead and develop a deep understanding of the Brand Purpose and business strategies to deliver high quality campaigns and assets through a ‘consumer first’ lens; promoting products whilst building the brand


Bring the global brand strategy and positioning to life and effectively communicate this in a coherent, disruptive and distinctive way across all 360 consumer touch points


Deliver campaigns with a strong and deep understanding of omnichannel design and how this transfers across touchpoints and platforms delivering strong, joined up and ‘best in class’ 360° seasonal campaigns, consumer journeys and experiences


Motivate the team of multi-disciplined designers across projects from end to end. Oversee projects in addition to working hands on, review and provide focused feedback as to nature talent creating a best in class multi channel design team


Lead the creative development of projects, conceptualise, edit, present and influence strong ideas, influencing and managing key business stakeholders whilst prioritising ‘best in class’ conceptual executions


Close partner to Content, Copy, VM, Store Design and Digital dept Leads; support in bringing to life the brands purpose through strong end to end design


Partner with the core Digital teams to ensure creative consistency across all digital output including social, digital display and websites, understanding their product and customer focuses and guiding where local market nuances arise


Lead and partner with the Packaging Lead to develop packaging designs in line with brand purpose; pioneering new ideas and innovation with a sustainable first approach


A strong, confident communicator, influencer and collaborative partner who is able to build and drive strong relationships with cross-functional business stakeholders establishing strong working relationships between the customer and brand teams supporting to deliver the brands language both internally and externally


Champion global consistency across all global touchpoints ensuring that language is clear, compelling and that sets us aside across the globe


Partner with external agencies to establish consistent, disruptive and striking identity and creative campaigns, internal lead for your area and brand custodian across all outputs


Deep understanding of The Body Shop Purpose strategic framework and ability to translate it into design guidelines, a champion for the brand


An excellent team player, embodies the brand’s culture, flourishes in a multicultural environment, is an active listener and interacts effectively

Working Relationships & Interfaces:


Internal: Brand and Customer, Commercial, Operations, Legal


External: Agencies where relevant


* A pro-active and capable, solutions driven individual who thrives in a fast paced and dynamic environment.
* A motivational leader who is an articulate story teller, with strong presentation skills
* Proven experience working in a Senior Design role; working cross functionally within a fast-paced environment and delivering strong levels of success through design led propositions that match corporate objectives
* Strong art directional skills and proven photo shoot experience essential
* Experience of leading, nurturing and developing design individuals
* Digital Design experience and evidence of delivering strong campaigns and digital consumer experiences
* Passionate about creativity and design across multiple touchpoints
* Organised individual, evidence of working across multiple projects at one time
* Evidence of delivering strong campaigns from end to end
* Experience working cross-culturally or in a global environment
* Flexible outlook with a solution-orientated approach
* Excellent interpersonal skills – can communicate concisely and confidently at all levels
* Strong commercial and consumer-focused driven approach to marketing/events
* Retail/Fashion/Beauty industry experience in-house is an advantage
* Abreast of current trends and competitor set
* Fluent up to date knowledge of Adobe Creative Suite in particular InDesign, Illustrator and Photoshop


Our global HQ is located in the heart of East Croydon – 1 minute walk from the train station and is just 10 minutes train ride from Clapham Junction and 16 minutes from London Victoria. Our brand new office opened just over one year ago and provides a light, modern and open-plan work space that includes an onsite global café and even a living wall in the reception area.


Want to join the Body Shop team? Then please apply today – as well as a competitive salary, here are just a few of the rewards and benefits you can look forward to when you join us: a 5% non-contributory pension plan, 23 days holiday, 3 days a year to volunteer in the local community, 50% staff discount and access to product sample sales, access to Perks At Work our online shopping channel with exclusive deals & discounts, as well as LOVE money to spend on your wellbeing and personal development. We have also implemented ‘Work Wise’ into our HQ - flexibility of ‘in-office’ hours, the ability to work remotely and a new meeting charter. Here at The Body Shop we’ve got your best interests at heart – it’s our way of saying thank you!

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