29 days ago
Digital Deployment Specialist (124320)
: Marketing and digital
: UK & Ireland-United Kingdom-London-London
Salary : Competitive with great benefits
: Dec 12, 2019, 11:59:00 PM
Digital Deployment Specialist
Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.
Why this role matters
In this job you’ll be responsible for the deployment of all outbound BT base communications via digital channels which results in 100’s of millions of contacts per year, these channels include E-mail, SMS, MMS, RCS, App push and more. You’ll be working with multiple internal teams to create and deploy innovative & high performing campaigns and you’ll be collaborating with external partners like Movable Ink, IMI, Analog Folk & Wunderman to ensure our digital deploy capabilities are world class.
What you'll be doing
Deploying outbound base comms across multiple channels using our digital send platform
Creating re-usable templates for E-mail, SMS & MMS sends
QA of deployments using seed tests, litmus etc
Ensuring campaign requirements are understood and deployments are sent out on time with no issues
Working with internal teams and external partners to understand new features and capabilities, providing input where necessary
Testing new features and capabilities
Scheduling and automating base comms
Managing workstack for your area, resolving issues or conflicts with internal and external teams
Ensuring our digital capabilities are known both internally and externally, pushing the use of these capabilities as required
Understanding e-mail and other digital channels best practice, driving best practice within the team and with our partners
We'll also need to see these on your CV
Track record of working effectively in cross-functional teams with excellent stakeholder management skills
Direct marketing expertise
Supplier management experience
Experience with a digital send platform or ESP (Adobe campaign, IMI, Selligent etc)
E-mail creation using HTML and/or drag and drop composer
Why choose us?
Consumer is the largest telco in the industry. With over 20k employees and 34 million customers, we generate over £10bn in revenue. This offers enormous opportunities for our people and to be No. 1 in the market. Our Consumer Unit exists as three household brands - BT, EE & Plusnet from which collectively we generate more revenue than any other part of BT. Our brilliant brands are all beautiful individually. Each has unique attributes that cater to very different segments of the market. This makes our goal possible; to create a connection in every home in the UK by 2025.
There’s never been a more exciting time to join the Consumer Digital Team. We’re investing hundreds of millions of pounds into digital and transforming the way we work to create, not just the best digital experience in the telco market, but something that customers talk about as the best in the UK.
We believe in empowering our digital superheroes to work autonomously as teams, and to rapidly learn and develop the best routes and techniques to creating customer value. We’re founded on the core idea that we continuously ‘build, measure, and learn’ which allows us to deliver on our purpose: to drive digital thinking and expertise so that together we can create the best experiences that enhance our customers’ lives.
We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community. #LI-LD1