13 days ago
Digital Marketing Channel Manager (116507)
: Sales Operations
: UK & Ireland-United Kingdom-London-London
Salary : Competitive with great benefits
: Jul 21, 2019, 11:59:00 PM
Digital Marketing Channel Manager
Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.
Why this role matters
We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.
Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future.
Reporting into the Senior Digital Sales Manager, the Digital Sales Manager is responsible for Digital Sales performance for a given category and is accountable achieving agreed commercial sales targets. This includes ownership of the end to end sales performance of digital sales journeys with a particular focus on the Affiliate and LivePerson marketing channels.
This is an exciting role with a very varied workload and a great deal of responsibility for the performance of your channels.
What you'll be doing
Supporting the Senior Digital Sales Manager in planning the annual, quarterly, monthly sales volume and value budgets and responsible for operationally delivering against these budgets and sales plans.
Responsible for operationally delivering against these budgets and sales plans.
Responsible for accurate representation of product pricing , inventory and merchandising across the online shop.
Managing one of the largest affiliate programmes in the UK and ensuring we remain at the forefront of innovation whilst delivering volume targets against a CPA that fits with business.
Setting quarterly sales chat targets and incentives, monitoring volume and value in relation to overall sales performance.
Supporting the creation of strategic & functional roadmap items to drive shop performance and incident management to resolve shop related performance issues.
Supporting business casing to secure OPEX.
Ownership and Communication of operational performance and issues affecting sales performance.
Business acceptance testing of new capability of propositions across sales journeys and responsible for testing of 3rd party tagging and tracking solutions.
We'll also need to see these on your CV
Demonstrable success managing sales across virtual teams and multiple stakeholders
Influence & Persuasion.
Exceptional sales and negotiation skills.
Good business acumen and strategic thinking.
Data led decision maker.
High level of initiative and enthusiasm.
Planning and organising skills.
Working under high pressure situations.
Nice to have
Strategic and financial modelling experience.
Experience working in a complex business environment.
Why choose us?
We’re the largest telco in the industry worth over £10bn in revenue, with over 20k employees and 34m customers - this offers enormous opportunities for our people and to be No. 1 in the market. Our Consumer Unit exists of three household brands - EE, BT & Plusnet, from which collectively we generate more revenue than any other part of BT. This gives us more potential and scale than ever before and it’s a phenomenal foundation to build from. All three brands are really important to our future strategy. BT, EE & Plusnet are unique and more valuable to us staying separate to make the most powerful imprint on the market. We’ve got something special and we want everyone to feel proud about working here and excited about where we’re going and what we’re going to do.
We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.