5 months ago
Digital Product Catalogue Manager
Hammersmith -Griffin House Hammersmith Road -C1770
Salary: 35-40k + excellent benefits and bonus
35-40k + excellent benefits and bonus
What’s it like working for one of the most vibrant brands in the UK?
Virgin Media is one of the largest broadband, TV, mobile and home phone providers in the country. We pride ourselves on being brighter, bolder, smarter and faster than our competition, so when we say we’re obsessive about helping our customers make connections that really matter – we really do mean it.
The Digital Team brims with passionate creatives – with a flair for innovative disruption. We’ve created inclusive, diverse environments perfect for ambitious minds to drive our digital transformation forward.
As we move towards an agile approach, we’re looking for an ambitious person who shares our fixation on world-class customer experiences and who isn’t afraid to turn the familiar on its head.
So, what’s it like working for one of the most vibrant brands in the UK? Why not join us as a Digital Product Catalogue Manager and find out for yourself.
The role itself and what you’ll do:
The Digital Product Catalogue Manager is responsible for configuring and maintaining all Virgin Media and associated brand propositions are launched on time, across BAU trading and project deliverables in our omni-channel platform which would increase our sales conversion and ARPU.
• Ensuring that pricing, product and promotional limited offers is displayed in a clear, consistent and accurate manor• Responsible for creating, maintaining and coordinating development of offers/products• Elastic Path commerce manager advanced level user• Use JIRA to manage day to day activities• Excellent written and verbal communication skills• Ability to plan and manage multiple priorities in a time-sensitive work environment• Detail-oriented• Must be proactive and self-motivated individual• Ability to act fast and work effectively under pressure• To liaise and build a good relation with different teams within the organisation• Organisation and time management skills• Updating Roadmap• Understanding the product life cycle• Reporting to Digital eCommerce Capability Lead• Any other reasonable duties commensurate with the role of a Digital Product Catalogue manager as deemed necessary by line manager.• Develop investment cases for new cable initiatives, based on an assessment of the potential benefits vs the cost• Own the roadmap and outlook for cable acquisition optimisation that will deliver on KPI for incremental orders, and which will support the longer-tern vision and strategy for• Be flexible in travel to other office locations, i.e Birmingham, Manchester
Required key skills (functional / technical):
• Excellent understanding of Digital eCommerce technologies and dependencies• Proven product management experience in a commercial environment (sales, trading)• Excellent management• Very strong track record of prioritisation and delivery under pressure• Strong stakeholder management, negotiation and conflict management skills• Good change management knowledge and experience• Great communication skills and the ability to interact with marketing, product, commercial, operations and resourcing UI/UX teams• To be comfortable leading projects and cross-functional and virtual teams• Commercially focused
• 5 years’ experience in Digital Product leadership in a fast moving and flexible sector• Strong Customer needs focus and commercial acumen• Experience in (or a huge passion for) commercial or customer experience for leading digital brands• Experience in a similar role, especially Product Catalogue management• Project and BAU delivery experience• Digital technology experience• Educated to degree level (strong preference)
Salary: 35-40k + excellent benefits and bonus
Virgin Media is part of Liberty Global, the world’s biggest cable company. We are delivering the biggest investment in the UK’s digital infrastructure for over a decade. Through four multi-award-winning services - Virgin Fibre, Virgin TV, Virgin Mobile and Virgin Phone - we help people access technology so they can do more, be more and have more fun. Join and you’ll be part of the Virgin Media family. You can trust us to do the right thing by you.
Our benefits are your reward for being brilliant. They’re pretty darn spectacular. Just like our people. We’ve put together a package to help you love what you do, at work and at play. You will get 25 days holiday and your birthday off each year, we provide a company funded Medical Plan as well as a Pension Plan where we will match every pound you put in, up to 10%. What's more you'll also benefit from discounts across Virgin Media products and Virgin brands and many other perks on top.
You can find out about all benefits in full here.
Come and be a part of something special. Join us!
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