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8 months ago
Johnson & Johnson
Location: UK
Job type: Permanent
Sector: Marketing Agency
Category: Marketing Manager
OVERALL PURPOSE OF JOB:

The Content & UX Lead is responsible for the alignment with EMEA brand agencies on EMEA brand content for JMC and the actual creation of the EMEA brand content in JMC with EMEA webmasters. The Content & UX Lead facilitates the training of local webmasters and local webmaster agencies in collaboration with the EMEA test & training lead. He will align all UX initiatives across the region with regards to Janssen Medical Cloud.

MAIN ACTIVITIES/TASKS:

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Lead EMEA EPM content creation with agencies and JMC webmaster team

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Lead EMEA webmaster agency offering towards countries and insure highest standards are met with this team and vendor

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Optimize collaboration between EMEA JMC team, local webmasters and local webmaster agencies

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Lead the adoption of EMEA brand content in local markets together with the brand teams

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Liaise with front-end developers to ensure quality of deliverables, timely progression of projects, and adherence to specification

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Lead UX projects across the region and align country initiatives with the EMEA guidelines

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Lead training of webmasters and agencies

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Defines acceptance criteria and executes User Acceptance Testing (confirms solution developed is according to the acceptance criteria)

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Ensures all developed UX changes in JMC responds to our industry specific compliance guidelines

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Successfully develops strong working relationships with key stakeholders in order to maintain communication and manage expectations with regards to services functionality and delivery

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Develops communication/training materials to all stakeholders, prior to release to production

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Communicate to internal stakeholders the UX and Front-end changes and engage the operating companies and IBVTs community through appropriate change management program.

Qualifications

ESSENTIAL KNOWLEDGE & SKILLS:

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Master degree in a relevant discipline.

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Expert in Web & Multichannel

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Comprehensive understanding of the critical business questions and drivers of performance.

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Strong communication and presentation skills.

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Strong networking skills with the ability to create and develop collaborative working relationships across different departments, countries and external partners.

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Strong change management experience.

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Excellent written and spoken English. Fluency in additional EMEA languages would be beneficial.

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Ability to work effectively in virtual teams in a highly matrixed environment.

EXPERIENCE:

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A minimum of 5-8 years business experience is required in the web field.

SPECIAL REQUIREMENTS

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Extensive experience in managing web content ideally in pharma industry.

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Strong background in online communication & collaboration with online agencies

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A process person used to operate in environments where complexity is high with the necessary business acumen to establish logical links between processes and business impact

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Able to review business requirements, identify issues and generate possible solutions to complex problems whilst establishing good standard operating procedures

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Able to translate business requirements into written specifications and/ or visual aids (e.g. PowerPoint, mock-ups)

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Experience of communicating complex technical/ functional concepts to non-technical audiences

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Excellent communication skills with the ability to engage and influence stakeholders across our organization both internal and external.

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Priorities workload and manage own time to meet agreed targets and deadlines

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Experience of healthcare compliance is a plus (restricted access to content/data)

OTHER FEATURES OF THE JOB:

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Strong communication skills (oral + written)

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Ability to see & frame business impact of good UX solutions

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Strong operational execution

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Self-starter, entrepreneur, can do mentality, team-player

JOB LOCATION:

The role is Central Europe based and will involve travel (50%) within the home country and across the EMEA region.

It is anticipated that the role holder will be based in his/her current country of residence as long as easy access to travel/transportation and local hosting is available at a Janssen office.

Primary Location
Belgium---
Other Locations
Europe/Middle East/Africa-France, Europe/Middle East/Africa-United Kingdom, Europe/Middle East/Africa, Europe/Middle East/Africa-Switzerland, Europe/Middle East/Africa-Italy, Europe/Middle East/Africa-Germany, Europe/Middle East/Africa-Spain
Organization
Janssen Pharmaceutica N.V. (7555)
Job Function
Marketing
Requisition ID
00001E05

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