1329 jobs - 110 added today
207678 registered Jobseekers
Recruiting? Call us on 01772 639042
Email me newest jobs similar to this one
3 months ago
Santander
Salary: Competitive
Location: UK
Job type: Permanent
Category: Marketing Manager
FCTP Workstream Leader – Customer Escalations Team - 18 Month FTC -Milton Keynes

Job Title:

FCTP Workstream Leader – Customer Escalations Team - 18 Month FTC -Milton Keynes

Region:

South East England

Date Closes:

04/05/2018

Ref Number:

A22966

Make decisions that matter, while protecting our customers.

We currently have an exciting opportunity on an 18 Month FTC for an FCTP Workstream Leader to support the transformation within the Customer Escalations Team based in Milton Keynes.

The role holder will be responsible for leading all aspects of a workstream within the Customer Escalations - Financial Crime Transformation Programme and supporting the Programme Director/Head of PMO in the management of large-scale programmes across the Group, influencing Policy and Strategy and achieving sustainable FC compliance through the improvement of San UK’s FC Controls, processes and systems.

Our Financial Crime team is all about protecting our customers, shareholders, and the communities that support us from increasingly complex threats. It’s about more than money. Financial crime funds a wide range of criminal activities that put real people at risk every day. And with so much at stake, simply adhering to legal controls and regulations isn’t enough. That’s why we’re developing a world-class environment for crime prevention. Join us in work that really matters.

We’re passionate about helping people and businesses prosper and we strive to be simple, personal and fair in everything we do. That’s why we’ve built a culture of respect, where everyone is empowered to keep their promises and go above-and-beyond for our customers, colleagues and the communities we serve.

As a FCTP Workstream Leader your main responsibilities will be

* Leading and driving all aspects of the workstream to support delivery of the overall Programme plan in an efficient, effective and timely manner

* Develop the reporting and governance framework required to ensure robust management of all aspects of the workstream including progress updates (MI; budget tracking) also supporting all areas of procurement such as Letters of intent, purchase orders, spend requests etc)

* Ensure that all risks and dependencies are captured and proactively managed

* Produce significant business improvements or bring about cultural change whilst enhancing delivery of the full benefit across a range of projects

* Using various review mechanisms, manage and control all workstream costs

* Achieve workstream effectiveness by building successful business and functional relationships with stakeholders of all levels as well as working through third party suppliers and strategic partners

* Deputising for the Programme Director/Head of PMO as required

Minimum skills and experience required

* Proven experience of managing large scale workstreams/programmes

* External knowledge of programmes and their impact and all interfaces

* Knowledge of IT, Operational infrastructure; data and data quality and the implications made by the change programme

* Experience managing multiple change processes across multi-disciplinary projects at any one time

* Strong influencing skills at Board/Executive Manager level

Rewarding you

Salary is Competitive

For your commitment and success, Santander offers a competitive basic salary with a distinct career development opportunity. In addition to your salary and bonus, we offer you a benefits package that’s flexible and allows you to be in control, as well as all the policies, tools and guidance to support you.

Other Santander benefits include:

* Pension with generous contributions from Santander

* 30 days’ holiday plus bank holidays, with the option to purchase up to 5 contractual days per year

* £6,000 car allowance per year

* Company funded Individual Private medical Insurance

* Voluntary healthcare benefits at discounted rates such as Private medical insurance for your family, Dental insurance, Healthcare Cash Plan and Health assessments

* 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more

* Benefits supporting you and your family, such as Childcare vouchers, voluntary Life assurance and Critical illness

* Access to an All Employee car scheme

* Excellent employee recognition schemes, be recognised for demonstrating great behaviours

* Share in Santander’s success by investing in our Sharesave and Partnership shares plans

* Support your favourite causes through charitable giving and our community partnerships

Location

You’ll be based in one of our biggest offices in the UK, right in the heart of Milton Keynes, home to a range of key functions including Marketing, Finance and Risk and conveniently located only a short walking distance from Milton Keynes Central rail station and Shopping Centre. Offering an onsite gym, restaurant, coffee shop and banking facilities, the atmosphere is a vibrant one with plenty of opportunities to socialise and get involved in local community and charity work.

Why Santander?

We’ll give you more than a job, we’ll give you a purpose – to help people and businesses prosper.

Our aim is to be the best bank for our people, customers, shareholders and communities and we’re making it happen by focusing on the behaviours that bring everyone together. By bringing passion, talking straight, embracing change, showing respect, speaking up, keeping promises, giving support, truly listening and actively collaborating, we believe we can really make a difference.

We’ve created an environment where we always put people first, that’s why we offer flexible work options to help you do your job in a way that suits you. Whatever your unique ambitions, you’ll have plenty of room to grow, with tailored training and development opportunities and a wide range of benefits designed to suit your lifestyle. What’s more, we’ll also support you in making a difference through our volunteering and fundraising schemes. Our commitment to our people hasn’t gone unnoticed and we’ve been listed as one of Britain’s Top Employers by the Top Employers Institute since 2012.

Time to apply

If this sounds like a role you’re interested in then please apply on the link below.

Email me newest jobs similar to this one

  Back to the top