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about 1 month ago
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Graduate eCommerce Analyst


Future PLC
Location: Bath
Job type: Permanent
Category: Analysis Jobs
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About the Team

The eCommerce department is the fastest growing department in Future, and some might argue in all of publishing. Our purpose is to unite readers with content that helps them make important buying decisions and make it easy for them to find the best deals on the products they want to buy. Last year we worked with over 2000 retailers including Amazon, Walmart and John Lewis to help our audience buy an average of 12,000 products every day. To deliver this we have developed our own proprietary Price Comparison solution, called Hawk, that allows our audiences to compare prices on over 2.5m products.

Job Purpose

Working directly with the Director of eCommerce, you will be part of our eCommerce Performance Management team. You will be responsible for managing the performance of several different retail categories across Future’s leading portfolio of websites. This will involve working closely with Editorial, Business Intelligence and Product Development teams to make sure we are maximising the value from each retailer we work with, and across each site.

In this role you will develop a detailed understanding of the eCommerce & affiliate world, including purchase funnels, user acquisition and retailer management. We will teach you how to use a variety of reporting and data analysis tools such as Google Analytics, Qlikview and retailer reporting dashboards.

We are looking for a bright, fast thinking and data driven graduate who can hit the ground running, delivering insights that the business can immediately use to drive greater profitability.

Key responsibilities

* Work with the Director of eCommerce to become the subject matter expert for a group of retail categories across our sites

* Provide the Director of eCommerce with product category data ahead of key internal and external meetings

* Work with the BI teams to learn how to understand and interpret data across the whole purchase funnel

* Proactively monitor user data to identify gaps or drops in revenue

* Identifying ways of improving user experience across our websites

* Work with BI team to build out an automated reporting suite that will drive decision making

* Make authoritative and proactive suggestions to editorial teams on new content we can create to drive sales

* Work with our Affiliate Sales Teams to make sure we are working with high performing retailers, and to identify those not performing as well

* Act as the eCommerce representative in internal meetings

* Work with the key stakeholders to create business cases for changes to website functionality and user experience.

What do I need to succeed?

* We are looking for a bright, data driven graduate or recent graduate (1-2 years experience)

* Strong numerical background, with at least A-Level Mathematics. A BA or MA in Mathematics, Statistics, Data Science, or Economics preferable, but not necessary

* Experience in a similar role within retail or eCommerce is great, but we are happy to bring someone onboard with transferrable skills and behavior

* You will need high level attention to detail as your role will involve working with lots of data across many different data sources

* Excellent communication skills are a must. You’ll need to collaborate with a wide range of people in the US and UK

* Knowledge and a passion for technology and gaming will mean you will understand our customers

* You will have an understanding who the major retailers are in key categories such as computing and mobile technology

* Highly organised and methodical – there’s plenty to do and we move quickly

* You’ll need an analytical mindset for this role and be great at finding pragmatic solutions to problems

* You’ll be using a variety of software platforms so a good understanding of Microsoft Excel, Google Sheets is essential and experience of using other analytical tools would be a bonus

What will I get in return?

As well as our standard benefits, we have a number of awesome perks available to our staff including:

* Unlimited paid time off (yes you read that right!)

* A share in our success- every member of staff receives a profit pool bonus at the end of our financial year

* Free food (monthly munchies, bagel Fridays, fresh fruit & snacks and coffee and tea on tap)

* Central office locations with cool open plan working spaces

* Free digital magazine subscriptions and access to back copies of our print magazines and bookazines

* Discounted gym membership and onsite health & wellbeing (yoga at lunch anyone?!)

* 2 day offsite in your first 3 months to learn more about Future

* Annual Future conference – get together with your colleagues to celebrate success and look forward to what’s next

* Regular staff socials arranged by our wonderful Employee Community & Culture committees

* Huge opportunities to learn and develop whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues

* Give something back- Future will match your personal charity fundraising efforts up to £300/$400

We are Future

Connectors. Creators. Experience Makers

We have big ambitions to transform media and change people’s lives. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. It’s an incredibly exciting time to join!

Future is the name behind market-leading brands in specialist sectors across technology, gaming & entertainment, music, creative & photography, hobbies, knowledge and home interest.

We’re dedicated to creating loyal fans of our brands, and the number is growing all the time. Our global reach is phenomenal with over 250 million consumers across 180 + world-leading brands. It’s an incredible privilege to have such a passionate audience base across our websites, magazines, social media and events.

To apply for this role, please submit your CV and a covering letter explaining why this is your dream job!
About the Team

The eCommerce department is the fastest growing department in Future, and some might argue in all of publishing. Our purpose is to unite readers with content that helps them make important buying decisions and make it easy for them to find the best deals on the products they want to buy. Last year we worked with over 2000 retailers including Amazon, Walmart and John Lewis to help our audience buy an average of 12,000 products every day. To deliver this we have developed our own proprietary Price Comparison solution, called Hawk, that allows our audiences to compare prices on over 2.5m products.

Job Purpose

Working directly with the Director of eCommerce, you will be part of our eCommerce Performance Management team. You will be responsible for managing the performance of several different retail categories across Future’s leading portfolio of websites. This will involve working closely with Editorial, Business Intelligence and Product Development teams to make sure we are maximising the value from each retailer we work with, and across each site.

In this role you will develop a detailed understanding of the eCommerce & affiliate world, including purchase funnels, user acquisition and retailer management. We will teach you how to use a variety of reporting and data analysis tools such as Google Analytics, Qlikview and retailer reporting dashboards.

We are looking for a bright, fast thinking and data driven graduate who can hit the ground running, delivering insights that the business can immediately use to drive greater profitability.

Key responsibilities

* Work with the Director of eCommerce to become the subject matter expert for a group of retail categories across our sites

* Provide the Director of eCommerce with product category data ahead of key internal and external meetings

* Work with the BI teams to learn how to understand and interpret data across the whole purchase funnel

* Proactively monitor user data to identify gaps or drops in revenue

* Identifying ways of improving user experience across our websites

* Work with BI team to build out an automated reporting suite that will drive decision making

* Make authoritative and proactive suggestions to editorial teams on new content we can create to drive sales

* Work with our Affiliate Sales Teams to make sure we are working with high performing retailers, and to identify those not performing as well

* Act as the eCommerce representative in internal meetings

* Work with the key stakeholders to create business cases for changes to website functionality and user experience.

What do I need to succeed?

* We are looking for a bright, data driven graduate or recent graduate (1-2 years experience)

* Strong numerical background, with at least A-Level Mathematics. A BA or MA in Mathematics, Statistics, Data Science, or Economics preferable, but not necessary

* Experience in a similar role within retail or eCommerce is great, but we are happy to bring someone onboard with transferrable skills and behavior

* You will need high level attention to detail as your role will involve working with lots of data across many different data sources

* Excellent communication skills are a must. You’ll need to collaborate with a wide range of people in the US and UK

* Knowledge and a passion for technology and gaming will mean you will understand our customers

* You will have an understanding who the major retailers are in key categories such as computing and mobile technology

* Highly organised and methodical – there’s plenty to do and we move quickly

* You’ll need an analytical mindset for this role and be great at finding pragmatic solutions to problems

* You’ll be using a variety of software platforms so a good understanding of Microsoft Excel, Google Sheets is essential and experience of using other analytical tools would be a bonus

What will I get in return?

As well as our standard benefits, we have a number of awesome perks available to our staff including:

* Unlimited paid time off (yes you read that right!)

* A share in our success- every member of staff receives a profit pool bonus at the end of our financial year

* Free food (monthly munchies, bagel Fridays, fresh fruit & snacks and coffee and tea on tap)

* Central office locations with cool open plan working spaces

* Free digital magazine subscriptions and access to back copies of our print magazines and bookazines

* Discounted gym membership and onsite health & wellbeing (yoga at lunch anyone?!)

* 2 day offsite in your first 3 months to learn more about Future

* Annual Future conference – get together with your colleagues to celebrate success and look forward to what’s next

* Regular staff socials arranged by our wonderful Employee Community & Culture committees

* Huge opportunities to learn and develop whether through professional qualifications, exposure to incredible business projects or informal lunch & learns, hosted by your colleagues

* Give something back- Future will match your personal charity fundraising efforts up to £300/$400

We are Future

Connectors. Creators. Experience Makers

We have big ambitions to transform media and change people’s lives. Together, we connect people to their passions through the high-quality content we create and the innovative technology we pioneer. It’s an incredibly exciting time to join!

Future is the name behind market-leading brands in specialist sectors across technology, gaming & entertainment, music, creative & photography, hobbies, knowledge and home interest.

We’re dedicated to creating loyal fans of our brands, and the number is growing all the time. Our global reach is phenomenal with over 250 million consumers across 180 + world-leading brands. It’s an incredible privilege to have such a passionate audience base across our websites, magazines, social media and events.

To apply for this role, please submit your CV and a covering letter explaining why this is your dream job!

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