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4 months ago
Capita PLC
Location: UK
Job type: Permanent
Sector: Marketing Agency
Category: Marketing and Sales Jobs
Vacancy description

Job Title: Head of Sales Operations & Procurement

Business Unit: Trustmarque Solutions Limited

Reporting To: [Commercial Director/Managing Director]

Location: York

Role Summary

The Head of Sales Operations and Procurement is responsible for leading a growing purchasing and operations function that delivers day to day sales support, order processing, and procurement services to a leading IT reseller business. It also includes a Microsoft dedicated operations team.

Principal Responsibilities

1. Lead development and transformation of a newly formed function to create a scalable sales operation and procurement service to Sales.
2. Leads practice of procuremeny and develops relationships to negotiate and buy, materials and services to meet operational requirements. This includes supplier selection, tendering and cost estimating.
3. Operate at a leadership level within the business to better understand and deliver on operational objectives, ensuring that contractual obligations are met whilst driving cost efficiencies
4. Negotiation of commercial terms and conditions with suppliers ensuring we have the best possible pricing for the Trustmarque team to win business whilst maximising rebates and overall profitability
5. Leading purchasing team processes and activities as a senior procurement professional
6. Management and development of staff
7. Periodic review and management of systems and processes for efficiency and optimisation
8. Collaborate with sales leadership to put in place processes to support sales transactions
9. Collaborate with Commercial Director and Finance to manage all governance, risks and controls in operations
10. Promote and drive best practice within the function
11. Work cohesively with other key departments to ensure efficient and streamlined operational performance
12. Supporting the Trustmarque business by providing proactive operational sales and procurement support to help achieve business plans for new business and organic growth, together with effective operational delivery of existing contracts.

Knowledge and Experience

a) Proven track record in a senior leadership role within a sales driven technology business, ideally an IT reseller. Desirable

b) Demonstrable experience of delivering operational excellence, and a commercially driven, business-focused approach. Desirable

c) Strategic leadership and capable of introducing process improvement and business change. Desirable

e) Effective risk management and adoption of fit-for-purpose operational sales and purchasing processes. Desirable

f) Procurement professional with purchasing experience. Desirable

Competencies and Attributes

Sound business and commercial acumen

Excellent written and oral communication skills

Proactive solution oriented attitude and approach to resolve complex business issues

Professional integrity and representation of the business

Project management and prioritisation skills.

Reporting Lines

Reporting to the [Commercial Director/Managing Director] with responsibility for line management of all manager within the Sales Operation and Purchasing function.

What’s in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day’s holiday plus bank holidays (rising to 27 days with service), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow. Our mission is to help you realise your potential – whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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