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3 months ago
Capita PLC
Location: UK
Job type: Permanent
Sector: B2C
Category: Marketing Director Jobs
Vacancy description

Becoming a Head of Strategic Customer Partnerships with Travel & Events:

You will lead a team who represent the entire range of Capita Travel & Events, value proposition, products and services, whilst leading the customer account planning cycle and ensuring our customers’ needs and expectations are met by Capita Travel & Events.

You will drive the retention and growth of our largest and most profitable customer partnerships.

This role can be based in Derby, Swindon, Taunton, York, Stockport, London or can be Home Based.

What you will do:

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Leading, coaching and developing a high performing team of Account Managers

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Responsible for the retention and growth of our largest and most profitable customer partnerships

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Lead commercial understanding, practices & direction across Strategic Customers to increase profitability

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Creating and delivering recognisable value to customers

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Establishes productive, professional relationships with key senior personnel across customer base

Your experience will include:

* Experience within the travel and events industry sector
* Strategic account management or new business sales experience within a business-to business sales environment.
* Experience of leading, coaching and developing a team
* Results driven and enthusiasm
* Flexible to travel UK and Internationally

About Travel & Events

We support businesses to understand the complex needs and challenges facing each organisation when considering their business travel, meetings and event programmes. By understanding these challenges, we uncover opportunities that go beyond the obvious and tailor our approach and technology capabilities to unlock real value. We turn data into meaningful and actionable insight and apply our smarter working practices to influence changes in behaviour, avoid unnecessary travel and drive best practice.

Through our flexibility and specialist experience (over 40 years of it) that’s within our DNA, we apply our depth and breadth UK market knowledge, underpinned by innovative technology to create compelling solutions that deliver smarter buying, planning, booking and travelling. We’re large enough to make a difference, but small enough to care, and we will revolutionise business travel, meetings and events services through our knowledge, curiosity and innovation to enable every customer to realise the value of smarter working.

What’s in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration – with colleagues, customers and clients – is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day’s holiday, a discretionary annual bonus and company car, company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.

You’ll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential – whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process – click apply now. We understand you might have some questions before taking the step to apply – you can contact Lisa onfor guidance.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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