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6 months ago
American Express
Location: London
Job type: Permanent
Sector: Marketing Agency
Category: Marketing Executive
We recently
received an FCA Open Banking license to become both an Account Integration Service
Providers and Payment Initiation Service Provider.

This is a
new role created to support the Open Banking Initiative within GMS with
particular focus on the Payment Initiation Service Provider product, called Pay
with Bank.

The main
focus of this role is to lead the implementation of Pay with Bank on merchant
sites. You will serve as the key link between Amex Digital Labs and the
merchants. Working closely with the business development team, you will be
responsible for representing the product to the merchant, the end-to-end
merchant implementation, building and managing the schedule, answering queries
and ultimately ensuring the product goes live on time and in budget.

You will
also manage the ongoing relationship with Pay with Bank merchants, answering
day to day queries, reporting and product reviews.


* Lead the
presentation of Implementation Services during pre-sales and contract
negotiations with merchants and make recommendations on best practice of
implementation in order to maximize the likelihood of success
* Understand,
and be able to respond to queries on, the technical specifications required to
implement Pay with Bank with a merchant
* Understand
merchant's requirements (analytic and technical) to translate into a well-defined
project plan that aligns with Pay with Bank development schedules
* Manage
merchant implementation projects from initiation to go live dates, ensuring
they are on time and in budget
* Design and
implement scaleable merchant on-boarding experience
* Negotiate
and influence cross-functional teams, both internal and external, to ensure
appropriate business alignment and resourcing levels are engaged and maintained
throughout the execution of the implementation
* Work closely
with other key business partner teams, including Business development, product
management, compliance, legal etc
* Manage
day-to-day Pay with Bank merchant relationships
* Manage
regular merchant facing product reviews and reporting
* Contribute to product ideation through merchant, customer and internal stakeholder feedback

This role may be subject to additional background verification checks.


Required skills:

* Understanding
of tech and product development processes, known as a business person who can
speak both tech and business languages
* Enthusiasm
for exceptional products and services, and skilled at articulation of product
* Proven
ability in successful project management and broad experience of large scale
implementations in a client-facing role
* Ability to work with partners and across
internal stakeholders to effectively manage and develop relationships
* Recognize
issues quickly and determine how to get a resolution through creative and
effective problem solving
* Excellent
communication skills across distributed and global teams with ability to
engage, influence, and inspire partners to drive collaboration and alignment
* Highly
organized and detailed oriented, taking individual initiative and
accountability for getting results
* Exceptional
skill in driving results against aggressive timelines, managing multiple
priorities and executing flawlessly
* Experience
in Payments or FinTech preferred

complete your application please click on the links below. However, if you
require any assistance with the completion of this process – or need any
reasonable adjustments to be made – then please contact the Recruitment Team on
or 00800 83
000038 (for Russia based candidates).

ReqID: 18019796
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Jan 8, 2019, 6:58:41 AM

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