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12 days ago
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Insight Analyst


BT
Salary: Competitve
Location: London
Job type: Permanent
Category: Analysis Jobs
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Insight Analyst (95047)

Job function
: IT & engineering

Main location
: UK & Ireland-United Kingdom-London-London

Schedule
: Full-time

Working pattern
: Standard

Salary : Competitve

Closing date
: Nov 4, 2018, 12:59:00 AM



Digital Insight Analyst
BT Consumer - London

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

Would you like to have the opportunity to work with great tools, an amazing breadth of data and great like-minded people to provide insight and actionable recommendations in a compelling way to drive growth in the Consumer business?

You’ll have access to and be the expert of a wealth of data. The aim of our team and your role is to use this data to make recommendations that feed into decisions which affect marketing activity and proposition development, consequently they have an indirect impact on BT Consumer’s financial performance and the customer experience.

Communication is key and it is our aim to always tell a clear and concise story that compels our stakeholders to make the right decision and take the right action.

What you'll be doing

The main focus of the role is to explore the wealth of data available to us to uncover interesting and new insights. You’ll be answering business questions that help shape the future direction of BT Consumer using a variety of analytical software tools and techniques.

As an analyst, you will be answering business questions that help shape the future direction of BT Consumer, working with the Marketing, Commercial, Digital and Product teams.

To deliver the most valuable insights, you will be using a variety of analytical software tools and techniques and presenting it to your stakeholders.

You'll be:

* Using analytical software to develop and deliver deep insights from granular, large data sets

* Delivering ad-hoc analytics and recommendations to our key stakeholders

* Working across BT Consumers product portfolio & all channels to understand customer behaviour & drive revenue for BT

* Merging the online world with the offline world to tell a holistic story of a customer’s behaviour

* Providing analytical consultancy, by translating insights into actionable recommendations, uncovering best practice and potential improvements to process and targeting

* Developing expert knowledge of BT’s areas for the projects you wil be working on

* Translating complex solutions into tangible and understandable outputs to ensure our work has maximum reach and impact

We'll also need to see these on your CV

Essential Skills

* Experience of web analytics tools such as Adobe Analytics, Google Analytics etc.

* Experience of using web analytics to drive action with stakeholders

* Application of quality assurance best practice. Able to ensure outputs are accurate, tightly aligned to brief and consistent with all team outputs

* Ability to analyse and synthesize available data to extract value-added insights

* Excellent presentation and communication skills, with ability to engage with senior managers

* Experienced in analysing large multi-million customer databases

Desirable

* Experience of other online tools such as Sessioncam beneficial

* Experience in a range of Adobe tools such as Data Workbench

* Experience of other analytical tools such as SQL, R, Hadoop, Oracle Data Miner

* Degree in maths/statistics/engineering/sciences

Why choose us?

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Our teams cover the whole span of marketing, from sifting research for insights into what customers want and studying what the competition are up to, to refining messages and measuring the success of what we do.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.
Insight Analyst (95047)

Job function
: IT & engineering

Main location
: UK & Ireland-United Kingdom-London-London

Schedule
: Full-time

Working pattern
: Standard

Salary : Competitve

Closing date
: Nov 4, 2018, 12:59:00 AM



Digital Insight Analyst
BT Consumer - London

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

Would you like to have the opportunity to work with great tools, an amazing breadth of data and great like-minded people to provide insight and actionable recommendations in a compelling way to drive growth in the Consumer business?

You’ll have access to and be the expert of a wealth of data. The aim of our team and your role is to use this data to make recommendations that feed into decisions which affect marketing activity and proposition development, consequently they have an indirect impact on BT Consumer’s financial performance and the customer experience.

Communication is key and it is our aim to always tell a clear and concise story that compels our stakeholders to make the right decision and take the right action.

What you'll be doing

The main focus of the role is to explore the wealth of data available to us to uncover interesting and new insights. You’ll be answering business questions that help shape the future direction of BT Consumer using a variety of analytical software tools and techniques.

As an analyst, you will be answering business questions that help shape the future direction of BT Consumer, working with the Marketing, Commercial, Digital and Product teams.

To deliver the most valuable insights, you will be using a variety of analytical software tools and techniques and presenting it to your stakeholders.

You'll be:

* Using analytical software to develop and deliver deep insights from granular, large data sets

* Delivering ad-hoc analytics and recommendations to our key stakeholders

* Working across BT Consumers product portfolio & all channels to understand customer behaviour & drive revenue for BT

* Merging the online world with the offline world to tell a holistic story of a customer’s behaviour

* Providing analytical consultancy, by translating insights into actionable recommendations, uncovering best practice and potential improvements to process and targeting

* Developing expert knowledge of BT’s areas for the projects you wil be working on

* Translating complex solutions into tangible and understandable outputs to ensure our work has maximum reach and impact

We'll also need to see these on your CV

Essential Skills

* Experience of web analytics tools such as Adobe Analytics, Google Analytics etc.

* Experience of using web analytics to drive action with stakeholders

* Application of quality assurance best practice. Able to ensure outputs are accurate, tightly aligned to brief and consistent with all team outputs

* Ability to analyse and synthesize available data to extract value-added insights

* Excellent presentation and communication skills, with ability to engage with senior managers

* Experienced in analysing large multi-million customer databases

Desirable

* Experience of other online tools such as Sessioncam beneficial

* Experience in a range of Adobe tools such as Data Workbench

* Experience of other analytical tools such as SQL, R, Hadoop, Oracle Data Miner

* Degree in maths/statistics/engineering/sciences

Why choose us?

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Our teams cover the whole span of marketing, from sifting research for insights into what customers want and studying what the competition are up to, to refining messages and measuring the success of what we do.

We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed. That’s why we welcome applications from all parts of the community.
Apply

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