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5 months ago
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Media Systems Technician


Hearst
Location: London
Job type: Permanent
Sector: Media Agency
Category: Media Marketing Jobs
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MAIN PURPOSE OF THE JOB:

This role is to help our various user communities work inside our content systems correctly and ensuring that they understand the use, reuse and search capabilities of those systems.

MAIN DUTIES AND RESPONSIBILITIES:

• User training of all users inside our content system (Censhare)

• User training for content creators on managing rights of content

• Working with our editorial management and international partners to manage the content structures within the systems

• Working with user communities to improve our systems and processes to enable reuse and sharing of our content

• Font management

• Digital App Store IAP Management

• Assisting HET Service Desk with censhare related user problems

SCOPE OF THE ROLE:

• Working across 1000 users for usage training

• Working with international partners to co-ordinate international usage

• Working with external partners to improve access and processes

KEY FEATURES:

• You are required to manage the ongoing training requirements

• You will be responsible for the project scoping for process improvements

• You will be responsible for managing escalated calls from across the business

PERSON SPECIFICATION:

• Working with users at all levels of the business and varying skill levels and able to pitch training appropriately

• Understanding of data management and structured content

• Understanding of working within a database of content

• Able to scope out projects for process and systems improvement.

Location/Division:

London, UK
MAIN PURPOSE OF THE JOB:

This role is to help our various user communities work inside our content systems correctly and ensuring that they understand the use, reuse and search capabilities of those systems.

MAIN DUTIES AND RESPONSIBILITIES:

• User training of all users inside our content system (Censhare)

• User training for content creators on managing rights of content

• Working with our editorial management and international partners to manage the content structures within the systems

• Working with user communities to improve our systems and processes to enable reuse and sharing of our content

• Font management

• Digital App Store IAP Management

• Assisting HET Service Desk with censhare related user problems

SCOPE OF THE ROLE:

• Working across 1000 users for usage training

• Working with international partners to co-ordinate international usage

• Working with external partners to improve access and processes

KEY FEATURES:

• You are required to manage the ongoing training requirements

• You will be responsible for the project scoping for process improvements

• You will be responsible for managing escalated calls from across the business

PERSON SPECIFICATION:

• Working with users at all levels of the business and varying skill levels and able to pitch training appropriately

• Understanding of data management and structured content

• Understanding of working within a database of content

• Able to scope out projects for process and systems improvement.

Location/Division:

London, UK
Apply

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