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3 months ago
American Express
Location: Burgess Hill
Job type: Permanent
Category: Product Marketing Jobs
Don’t just work for a
market leading global company. Help grow one.

The Global Accounts Receivables team is a part of the Enterprise
Platforms Center of Excellence (COE). The team plays a key role in the
development of New Card Products, Benefit Programs, Lending and Commerce
initiatives that help grow revenue, deepen customer engagement and increase
member value. The team drives the development of products and software that
deliver on business growth while increasing speed to market and modernizing AR.
The team is also responsible for enhancing customer experience through
development and enhancement of AR capabilities.

The Global AR Software Product Management team is looking for a
talented and driven software Product Owner to lead the transformation of
Account Receivable capabilities for the Core Card Platforms and help us build
our next generation of technology assets.

In this role, you will be part of a team that is responsible for
driving the vision and execution from gathering requirements through
implementation and optimization. To do this, you will collaborate with business
leaders and partners to shape and translate a software product vision and you
will lead designers and engineers to deliver user experiences, operational
processes and supporting technology assets.

Key Responsibilities

*

Prioritize development of the software product in alignment with
business objectives.

*

Ensure owned Software Product/Capability Areas and platforms are
well controlled and have a defined roadmap to improve time to market, reduce
operational risk, and create business value.

*

Translate software product roadmap into minimum viable product
iterations.

*

Create well-defined features/user stories and acceptance criteria.

*

Quickly become an expert in the problem space – relying on
relationships with SMEs to ensure development are fully informed.

*

Understand and apply new trends and competitive best practices into
requirements/user stories.

*

Partner with international AR peers to drive capability
globalization and market adoption of platform capabilities where appropriate.

*

Communicate and build consensus across multiple departments and
stakeholders in creating the software product and platform requirements.

*

Work closely with the technology team to develop, test and deliver
the defined capabilities and rapidly iterate new solutions.

*

Ensure that the appropriate tracking and reporting is in place to
track performance post launch in order to evaluate future investment.

*

Enable analytics drive decision making. Produce ROI analyses and
optimization recommendations for roadmap.

*

Identify risks, challenges, opportunities and business integration
needs.

*

Review existing products and workflows for modernization
opportunities.

*

Perform Demos and Launch Announcements with key stakeholders to
demonstrate success and metrics of improvement.

*

Champion, support and implement agile principles.

Offer of employment
with American Express is conditioned upon the successful completion of a
background verification check, subject to applicable laws and regulations.

Qualifications

Required skills:

* University Degree required or equivalent experience; Degree (or comparable experience) in
computer science, engineering or a related technical discipline.

Experience

* Proven experience in Software Product Management, Business
Analysis or Product Ownership.
* Customer first mindset.
* A good balance of technical knowledge and business acumen.
* Problem solving, organizational and analytical skills.
* Quick learner and driven to learn new functionality.
* Can decompose abstract information into meaningful and detailed
business features.
* Ability to separate technology requirements and constraints from
core business value.
* Enthusiasm and passion for great products and services and an
ability to articulate product vision and functionality.
* Team skills, including ability to establish and maintain effective
working relationships with all levels within organization, internally and
externally.
* Strong written & verbal communication.
* Experience with BDD, scaled agile, and scrum software development
methodologies.
* Ability to manage scope against team capacity.
* Ability to think creatively.
* Experience with a Bank Accounts Receivable, Credit, Lending, Payment
Products desirable.

Why American
Express?

There’s a
difference between having a job and making a difference.

American Express
has been making a difference in people’s lives for over 160 years, backing them
in moments big and small, granting access, tools, and resources to take on
their biggest challenges and reap the greatest rewards.

We’ve also made
a difference in the lives of our people, providing a culture of learning and
collaboration, and helping them with what they need to succeed and thrive. We
have their backs as they grow their skills, conquer new challenges, or even
take time to spend with their family or community. And when they’re ready to
take on a new career path, we’re right there with them, giving them the
guidance and momentum into the best future they envision.

Because we
believe that the best way to back our customers is to back our people.

The powerful
backing of American Express.

Don’t make a
difference without it.

Don’t live life without it.

A competitive benefits offering designed to
support our employees’ total health and wellbeing, including:

* Health care scheme
* Defined contribution pension plan
* Dental scheme
* Virtual GP
* Life assurance
* Income protection
* Core holiday allowance with opportunity to
buy or sell additional days
* A range of flexible benefits to choose from
designed to suit your lifestyle: healthcare plan options, health assessments,
critical illness coverage, cycle to work, season ticket loans
* Employee Discount Portal
* Back up childcare/adultcare
* Onsite facilities include; Fitness classes,
Health Checks, Digital Health Kiosk, Physiotherapy, Healthy Living Nurse,
Wellness Studio, Costa Coffee and subsidised staff restaurant

To
complete your application please click on the links below. However, if you
require any assistance with the completion of this process – or need any
reasonable adjustments to be made – then please contact the Recruitment Team on
recruitment.support.uk@aexp.com
or 00800 83
000038 (for Russia based candidates).

ReqID: 19009026
Schedule (Full-Time/Part-Time): Full-time
Date Posted: May 10, 2019, 10:32:16 AM

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