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6 days ago
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Product Manager - Payments


The Co-Operative Bank
Salary: 45
Location: Manchester
Job type: Permanent
Sector: Marketing Agency
Category: Product Marketing Jobs
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Position Description

Position Description

Product Manager - Payments

Balloon Street, Manchester

Band C

Salary: £38,000 - £45,000

35 hours per week, full time

Closing Date: 02/08/2019

We are the bank for people with purpose. The only bank born from the co-operative movement 145 years ago. We believe in the power of 'we' and putting values and ethics first. We are looking for talented individuals who want to make their next career move in a bank that celebrates co-operative spirit. And did we mention we are award winning? Year on year award winners for our products, our customer service and our commitment to communities. What's not to love!

As Product Manager within the payments team, your role will be to provide support and management of the Payments Strategy implementation, through the delivery of the Payments P&L, Payments Change Roadmap and improvements to the end to end customer experience, in accordance with the Bank’s defined risk appetite

Key Accountabilities:

* Investigate opportunities to improve the customer experience and lead key areas in the delivery of the Payments Change agenda to ensure successful customer outcomes
* Support the delivery of payments products and services which elevate the customer experience from the pure transactional and enable the wider business strategies across the Bank, building on the Banks brand positioning through its values and Ethics
* Support effective relationships with key delivery stakeholders both internal and external industry bodies and oversight of 3rd party suppliers.

Knowledge, Skills and Experience Required:

* Excellent knowledge of the UK Financial Services marketplace, with experience of managing significant Banking products / categories (customer needs, product strategies, pricing, product innovation, product management, regulation, competitor activity, market developments and trends.)
* Track record in planning, forecasting and financial interpretation skills
* Strong analytical and interpretational skills
* Proven track record in stakeholder management
* Track record in product management
* Strong communications / Influencing skills evidenced through a number of techniques.
* Proven ability in product renovation and innovation

What You Can Expect From Us:

* 27 days holiday at start, rising to 30 days
* Agile working including opportunity to work from home
* Competitive pension / income protection / life assurance
* 2 paid days for volunteering per year
* Positive working environment in contemporary offices centrally located in Manchester
* Strong career path within Financial Services
* Family friendly policies and supportive working environment
* Recognition scheme and a culture in which we celebrate success
* Colleague network groups committed to inclusion and diversity within our Bank.

Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.

If you require more information or this document in a different format, please contact Rebecca.bourne@co-operativebankrecruitmentteam.com

As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.
Position Description

Position Description

Product Manager - Payments

Balloon Street, Manchester

Band C

Salary: £38,000 - £45,000

35 hours per week, full time

Closing Date: 02/08/2019

We are the bank for people with purpose. The only bank born from the co-operative movement 145 years ago. We believe in the power of 'we' and putting values and ethics first. We are looking for talented individuals who want to make their next career move in a bank that celebrates co-operative spirit. And did we mention we are award winning? Year on year award winners for our products, our customer service and our commitment to communities. What's not to love!

As Product Manager within the payments team, your role will be to provide support and management of the Payments Strategy implementation, through the delivery of the Payments P&L, Payments Change Roadmap and improvements to the end to end customer experience, in accordance with the Bank’s defined risk appetite

Key Accountabilities:

* Investigate opportunities to improve the customer experience and lead key areas in the delivery of the Payments Change agenda to ensure successful customer outcomes
* Support the delivery of payments products and services which elevate the customer experience from the pure transactional and enable the wider business strategies across the Bank, building on the Banks brand positioning through its values and Ethics
* Support effective relationships with key delivery stakeholders both internal and external industry bodies and oversight of 3rd party suppliers.

Knowledge, Skills and Experience Required:

* Excellent knowledge of the UK Financial Services marketplace, with experience of managing significant Banking products / categories (customer needs, product strategies, pricing, product innovation, product management, regulation, competitor activity, market developments and trends.)
* Track record in planning, forecasting and financial interpretation skills
* Strong analytical and interpretational skills
* Proven track record in stakeholder management
* Track record in product management
* Strong communications / Influencing skills evidenced through a number of techniques.
* Proven ability in product renovation and innovation

What You Can Expect From Us:

* 27 days holiday at start, rising to 30 days
* Agile working including opportunity to work from home
* Competitive pension / income protection / life assurance
* 2 paid days for volunteering per year
* Positive working environment in contemporary offices centrally located in Manchester
* Strong career path within Financial Services
* Family friendly policies and supportive working environment
* Recognition scheme and a culture in which we celebrate success
* Colleague network groups committed to inclusion and diversity within our Bank.

Our Bank is committed to continuing to create a diverse workforce and an inclusive environment where all colleagues can fulfil their potential. We welcome applications from talented individuals from all backgrounds and lifestyles who can work with us in maintaining a culture of belonging, where people are valued and respected.

If you require more information or this document in a different format, please contact Rebecca.bourne@co-operativebankrecruitmentteam.com

As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks.
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