6 months ago
Programme Administrator - Degree Apprenticeships
Formed in 2009, QA Apprenticeships (QAA) is the first IT apprenticeships business rated Ofsted Grade 1 Outstanding. We are an award-winning provider, offering IT, developer, digital marketing, project management and business apprenticeships throughout England and Scotland. Our apprentices work with industry leaders including Atos, British Gas, BskyB and Cisco. We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012, 2013 & 2014, and we are the leading apprenticeship partner for Microsoft, Oracle, HPE, Cisco and Association of Project Management
We are looking to recruit a Programme Administrator to support our Degree Apprenticeships Team in delivering our advanced Apprenticeship Programme.
You will be based in our office in London (Tower Hill, 2 minutes’ walk from the tube station). This new role is full-time, permanent and has plenty of growth potential.
As the Programme Administrator, you will:
* Provide effective and efficient administrative support to all degree programmes
* Manage registrations and student queries via email and phone
* Support the scheduling booking system
* Take responsibility the University registrations and Examination Board preparation
* Support Moderation processes at the end of each term
* Support student allocations
As the Programme Administrator, you will have:
* Extensive administrative experience within the education sector
* Experience of multi-tasking and delivery to agreed timescale
* Experience of managing and prioritising complex workloads
* Excellent communication skills
* Excellent organisational, problem-solving and planning skills
* Excellent literacy and numerical skills
* Flexibility and adaptability to change
Sounds interesting? Please apply with your CV, we look forward to talking to you.
How to apply
When you’ve found the role you want, click the ‘Apply’ button to open the application form. We’ll ask you to upload your CV, and to enter some personal information and provide additional supporting information depending on the role. Remember, this is your time to shine, so please ensure that anything you would like us to be aware of is included in your application. Once you’ve applied, you will be sent a password to your own private account area where you’re able to keep track of the current status of your application(s), as well as read all of the previous email communications, and action requests that have been sent to you.
Once we’ve reviewed your application, a member of the Talent Acquisition team will be in contact with an update on your application. If your application is being progressed, a telephone interview will be scheduled with the Talent Acquisition team to discuss the opportunity, your skills and experience – this is also a great time for you to ask any questions that are important to you. The next stage of the process will then vary depending on the role, division or level you’re applying for, however this may involve 2-3 stages, including technical, HR or competency questions, or might ask you to complete an online work-style assessment as part of your application. Our Talent Acquisition team will explain exactly what the interview and assessment process will be.
If you’re successful and an offer is made to you, we will make the verbal offer and work with you to agree a provisional start date. Your Talent Acquisition Consultant will keep in touch with you, and answer any questions you have. They’ll also support you with any steps involved to confirm your offer. The formal offer paperwork will be sent to you by our People Team, along with any requests for any additional information required.
We take professional and/or educational reference checks on all of our employees so you will be asked to provide this information when returning your contract. For these checks, we do allow people to start with us whilst the checks are in process, however please do note that employment with QA is based on satisfactory references.
For some roles within the business, we also carry out additional checks such as DBS or DV Clearance, depending on the role or division you will be working in (it will be made clear at the beginning of the recruitment process if additional checks will be part of the offer for the role you’re applying for) – for some of these additional checks, it is important that these are completed prior to you joining QA.
Welcome to QA! Prior to joining you should have all the information you need to get started on day one and are likely to have a 'Buddy' assigned to you who will help and guide you during your first few weeks here. Your line manager will develop a personal induction plan for you, as well as ensuring that you also go through the company induction so you have a full understanding not just of your role but also of QA as a whole.