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10 months ago
QA Ltd
Salary: Competitive financial package plus benefits
Location: Birmingham
Job type: Permanent
Category: Account Management Jobs
Talent Pool




Closing Date



Competitive financial package plus benefits

Contract Type



QAL Account Manager

QAL Account Manager

Based in Birmingham, West Midlands

Commission: Competitive

Division: QA Learning

Do you thrive in challenging situations?

Do you want to be truly rewarded for your dedication and hard work?

The Role?

We are looking for an account manager to come into an established team, who is ready for a new challenge! As an account manager it will be up to you to find opportunities in dormant customer records and develop strong long-lasting relationships with new clients whose accounts you will then manage and grow.

You will have daily and monthly targets and KPIs to achieve. You will be responsible for contacting and visiting new clients to improve relationships and gain a greater understanding of the business needs, so that you can sell the right solution to them. You will be given 200-300 records of potential clients who you will be tasked with cold calling and building relationships with, whilst following up occasional leads generated by the marketing department in a timely fashion. Along with building strong relationships, you will need to be forward-thinking in calling multiple buying points within each account to position the relevant curriculum areas and increase spend per customer.

You will spend your time split between the Birmingham office, and on-site with clients. As such, it is essential for the successful candidate to drive, as some of the clients are in remote locations not accessible via public transport.

You will have free-reign within your vertical and across the East and West Midlands to sell over 1,500 courses and certifications into Small Medium Enterprises (SME’s) of up to 2000 employees, offering a bespoke training experience which businesses will greatly benefit from.

You must be adaptable, personable and be able to tailor your sales approach to the different decision makers you speak to, to ensure that you can really discover the training needs of a business and sell the right solution.

Experience required?

This would be an ideal position for a highly driven, entrepreneurial and self-motivated individual who thrives in a new business environment. You will need to be able to take complete ownership of your desk and build a strong client base.

You must be comfortable and confident to cold-call new businesses, and be able to build rapport and relationships quickly on the phone.

A proven track record and experience in new business, telesales, business development or similar is essential.

Financial Package and Benefits?

We understand that as an experienced sales professional you are not easy to prise away from the success you have built, therefore we are offering a competitive base salary and commission package. Other benefits include Private Pension as well as 25 days holiday, 2 days paid Charity work each year for a charity of your choice (which we actively encourage), 3 days of additional training which does not need to be relevant to your role from our very own course selection (1,200 to be precise), subsidised gym membership and cycle to work scheme. Standard working hours are Mon-Friday 9am-5:30pm.

Click the link to apply and start your career with QA now!



How to apply


When you’ve found the role you want, click the ‘Apply’ button to open the application form. We’ll ask you to upload your CV, and to enter some personal information and provide additional supporting information depending on the role. Remember, this is your time to shine, so please ensure that anything you would like us to be aware of is included in your application. Once you’ve applied, you will be sent a password to your own private account area where you’re able to keep track of the current status of your application(s), as well as read all of the previous email communications, and action requests that have been sent to you.


Once we’ve reviewed your application, a member of the Talent Acquisition team will be in contact with an update on your application. If your application is being progressed, a telephone interview will be scheduled with the Talent Acquisition team to discuss the opportunity, your skills and experience – this is also a great time for you to ask any questions that are important to you. The next stage of the process will then vary depending on the role, division or level you’re applying for, however this may involve 2-3 stages, including technical, HR or competency questions, or might ask you to complete an online work-style assessment as part of your application. Our Talent Acquisition team will explain exactly what the interview and assessment process will be.


If you’re successful and an offer is made to you, we will make the verbal offer and work with you to agree a provisional start date. Your Talent Acquisition Consultant will keep in touch with you, and answer any questions you have. They’ll also support you with any steps involved to confirm your offer. The formal offer paperwork will be sent to you by our People Team, along with any requests for any additional information required.

Background Checks

We take professional and/or educational reference checks on all of our employees so you will be asked to provide this information when returning your contract. For these checks, we do allow people to start with us whilst the checks are in process, however please do note that employment with QA is based on satisfactory references.

For some roles within the business, we also carry out additional checks such as DBS or DV Clearance, depending on the role or division you will be working in (it will be made clear at the beginning of the recruitment process if additional checks will be part of the offer for the role you’re applying for) – for some of these additional checks, it is important that these are completed prior to you joining QA.


Welcome to QA! Prior to joining you should have all the information you need to get started on day one and are likely to have a 'Buddy' assigned to you who will help and guide you during your first few weeks here. Your line manager will develop a personal induction plan for you, as well as ensuring that you also go through the company induction so you have a full understanding not just of your role but also of QA as a whole.

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