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about 1 year ago
Salary: Dependant On Position
Location: London
Job type: Permanent
Sector: Consumer Goods
Category: Digital Marketing Jobs
Registration of interest in roles for BT Consumer Digital (56777)

Job function
: Online Marketing

Main location
: UK & Ireland-United Kingdom-London-London

: Full-time

Working pattern
: Standard

Salary : Dependant on position

Closing date
: Ongoing

How would you like to work for the team responsible for one of the UK’s Top 25 most visited sites, with 10 million + unique visitors every month? How would you like to work for a team that is growing rapidly, striving to become the number one touchpoint for customers and delivering best in class customer experiences?

Apply now to register your interest in vacancies within BT Consumer Digital.

We have a variety of teams in Digital helping achieve our targets:

- Digital Sales – responsible for driving new customers to our sites and for buying our products

- Digital Customer Engagement – responsible for retention activities and helping provide a good digital service for our existing customers

- Development – building the sites, systems and tools that allow customers to do what they want to online

- Capability (including) Design and UX – making sure our products and sites deliver the best and most intuitive customer experience possible while also being slick, clean and on brand

- Digital Media – covering editorial, social media and advertising, this team drives benefit to BT from their digital media assets


A huge chunk of our sales comes through our website, bt.com. And it’s up to our Digital team to drive more people online (through digital marketing and social media), make it easy for them to take up our latest offers and bundles, and make sure our marketing plans translate into a smooth online experience.

We’re also helping more customers help themselves online, whenever it suits them. And we’re giving them excellent content to draw them in: bt.com is our portal (as well as our online shop-front) so it’s got to be appealing, useful and interesting. We keep it that way with the most important news stories, entertaining videos, and useful life hacks to help with things like personal finance, and all their tech and gadgets.

So you’ll need to be able to translate commercial and customer needs into online capabilities to deliver on our plans, and some technical knowledge to help us stay across all the latest developments, keep the site running efficiently, and talk code with our technical teams. But we also need people who understand how our customers think and behave; people with the imagination to create virals and ‘sticky’ content to turn browsers into buyers; and people who can see the story behind the data.

About BT Consumer

People are connecting more than they ever have. Connecting with each other, and the world. It’s a revolution. And with our fibre network, we’re at the heart of it.

We’re connecting millions to information and entertainment, to friends and family, at home or on the move. Whether they’re banking on their laptop, watching movies through their YouView box, or tweeting on their smartphone, we’re making it fast, safe, reliable and easy. And we’re backing it up with great service.

We’re proud to be the world’s oldest communications company but we’re coming at new markets like mobile, TV and sport with the disruptive attitude of a start-up.

Doing that takes creativity, energy, curiosity, drive, initiative and ideas. It takes people who make things happen and don’t settle for second-best. Does that sound like you? If the answer’s yes, come and help us revolutionise things for our customers.

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