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Posted 16 days ago
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Location:
Salary:
£30000 - £45000 per annum
Job type:
Permanent
Sector:
Marketing
Business sector:
Both
Contact:
Recruitment Genius Ltd
This web design agency has an exciting opportunity for an experienced eCommerce project manager to take a lead role in their vibrant and growing team.

Based at their Nottingham office, you'll take on a senior role in the team, mentoring account handlers and taking a pro-active approach towards ensuring client satisfaction.

This is an opportunity to use your experience and creativity to help take their successful eCommerce agency to the next level.

Required skills
- 2+ years as a project manager or account handler in a busy agency environment
- 2+ years working in eCommerce
- Maintain a personable, positive, and encouraging demeanour and build team relationships
- Self-educate where necessary regarding current industry trends and practices
- Have a high standard of literacy and numeracy
- Able to work with senior management to improve internal processes

Client Liaison
- Manage client communications on a day-to-day basis
- Provide a pleasant and supportive point of contact for the company
- Handling quotations and negotiation
- Advising on eCommerce best practice
- Log and update inbound support and change requests
- Ensure clients are regularly updated regarding work progress, or blocking issues

Delivery
- Ensure projects and support tickets are delivered on time and to agreed specification
- Work with developers to provide a detailed project specification for all significant work packages
- Manage user acceptance testing
- Ensure ad-hoc support and retainer work is completed in a timely fashion
This web design agency has an exciting opportunity for an experienced eCommerce project manager to take a lead role in their vibrant and growing team.

Based at their Nottingham office, you'll take on a senior role in the team, mentoring account handlers and taking a pro-active approach towards ensuring client satisfaction.

This is an opportunity to use your experience and creativity to help take their successful eCommerce agency to the next level.

Required skills
- 2+ years as a project manager or account handler in a busy agency environment
- 2+ years working in eCommerce
- Maintain a personable, positive, and encouraging demeanour and build team relationships
- Self-educate where necessary regarding current industry trends and practices
- Have a high standard of literacy and numeracy
- Able to work with senior management to improve internal processes

Client Liaison
- Manage client communications on a day-to-day basis
- Provide a pleasant and supportive point of contact for the company
- Handling quotations and negotiation
- Advising on eCommerce best practice
- Log and update inbound support and change requests
- Ensure clients are regularly updated regarding work progress, or blocking issues

Delivery
- Ensure projects and support tickets are delivered on time and to agreed specification
- Work with developers to provide a detailed project specification for all significant work packages
- Manage user acceptance testing
- Ensure ad-hoc support and retainer work is completed in a timely fashion
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